Bonito Design is the company that provide in an interior design and renovation services. They are mainly into personalized design aspects for the style of their clients, maximizing space and its adequate light from that section. They give us a variety of services such as modular kitchens, wardrobes, and living room designs. Bonito Design focuses on quality, working with trusted suppliers to deliver an interiors that meet high standards. Bonito Design also provide warranties on their products and services that give clients peace of mind regarding the durability of home interiors. Though Bonito Design focus on quality designs, and attracts clients for home improvement but there are many consumers who filed Bonito Design complaints regarding insufficiency in services. In this article, we will discuss about how to resolve Bonito Design complaints.

Common complaints against Bonito Design

Delay in Project Completion: Most of the times clients face delay in project completion that left them in grievance. Despite spending large sums of money they are not receiving the service they were promised.

Communication Issues: Most customers express bad communication from the Bonito team which involves delays in responses and a lack of updates on project progress.

False Commitments: Many consumers feels that they are deceived by the agents when they makes false promises and do not fulfill their commitments. This causes frustration and dissatisfaction to consumers.

Quality Problems: There are many customers who are not satisfied with the quality of materials used . Issues such as poor finishing, improper fittings, or the use of subpar materials have been noted.

How to resolve Bonito Design complaints

Contact customer care

Firstly, try to resolve the issue by reaching out to Bonito Design customer support team. Explain them regarding the issue face, you can contact them through their customer support channels by navigating to the site help and support section and explain your complaint clearly. Provide them with all relevant evidence to support your case. Many issues can be resolved at this stage.

Utilize Social Media platform

Secondly, you can engage with Bonito Design through social media platforms which is an effective tool to file complaint. Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. By following Bonito Design on their social media like Facebook and Twitter. Social media posts sometimes get faster responses from their marketing/influencing teams aiming to protect the brand’s reputation online.

Online Consumer Complaints Forums

Moreover, exploring online consumer forums becomes pivotal, If still your problem exists and can’t be solved and you’re seeking for more avenues and possibly legal means, you can opt these actions too. Platforms like Consumer Helpline and Voxya are raputable platform where consumers can state their grievances and seek judgments. Voxya, in particular, is recommended for those considering legal action.

File a case in consumer court

If your complaint remains unresolved you may consider consulting with a lawyer and filing a lawsuit against Bonito Design in consumer court. Submit complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. The process of filing a case involves submitting an official application to the consumer court with jurisdiction based on the location. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.