Meesho is an social e commerce site in India that allows individual to sell and transfer different products over social media platforms, like WhatsApp, Facebook, and Instagram. Meesho provides a range of merchandise, from clothing and accessories to home products, which users can resell to their circles. It also provide us features like stock management, order tracking, and logistics support. It is designed with an objective to empower women to start up businesses from a very low investment.

Despite its popularity, it receives complaints from its consumers such as False or misleading listings, delays in delivery, issues with payment processing, unresponsive or unhelpful customer service representatives, etc. To file a Meesho complaint, you can follow these steps:

Common complaints against Meesho

Poor Customer Service: Many times consumers complain about bad or inappropriate services provided by customers care which cause delay in providing response and failure give resolution of the problems promplty.

Bad Product Quality: Most of the time it happens that the product received by the customers do not match the quality what they have expected or what the description says which leads to dissatisfaction.

App performance: Consumers often complain for the glitches or very slow in response of the app, making it hard to navigate for users which make the customers frustated.

Limited Payment Options: The diversification of payment methods can be a problem for those users because there are very limited options.

No refund/replacement: E-Commerce sites usually decline to refund the amount if something unexpected happens, such as order cancellation etc.

How to resolve complaints against Meeshor?

Contact customer care

Firstly, try to resolve the issue by reaching out to Meesho customer support team. Explain them regarding the issue face, you can contact them through their customer support channels by navigating to the site help and support section and explain your complaint clearly. Provide them with all relevant evidence to support your case. Many issues can be resolved at this stage.

Utilize Social Media platform

Secondly, you can engage with Meesho through social media platforms which is an effective tool to file complaint. Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. By following Meesho on their social media like Facebook and Twitter. Social media posts sometimes get faster responses from their marketing/influencing teams aiming to protect the brand's reputation online.

Online Consumer Complaints Forums

Moreover, exploring online consumer forums becomes pivotal, If still your problem exists and can't be solved and you're seeking for more avenues and possibly legal means, you can opt these actions too. Platforms like Consumer Helpline and Voxya are reputable platform where consumers can state their grievances and seek judgments. Voxya, in particular, is recommended for those considering legal action.

File a case in consumer court

If your complaint remains unresolved you may consider consulting with a lawyer and filing a lawsuit against Meesho in consumer court. Submit complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. The process of filing a case involves submitting an official application to the consumer court with jurisdiction based on the location. Despite spending lots of time and effort, utilizing Hire a lawyer service can assist in resolving issues and receiving compensation through the Consumer Court. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.