How to resolve NoBroker Complaints?

Posted by Kanika Goyal
11
Oct 5, 2024
29 Views

NoBroker is a well known real estate company that operates online and connects buyers with owners or tenants in India and hence, transactions are easier and sometimes less costly. The site also provide a listing of available properties, search filters, and all other ways for customers to reach their options in the marketplace in the absence of traditional brokerage services. Despite its reputation and strong connection,many consumer receive Nobroker complaints such as False or misleading listings, delays in responses from landlords, issues with payment processing, unresponsive or unhelpful customer service representatives, unexpected fees or charges when using certain features or services on the platform, etc. To file a complaint against NoBroker, you can follow these steps:

Common complaints filed against Nobroker

Property Listings Accuracy: Most of the consumers often face discrepancies between listed properties and their actual availability or condition.

Payment Disputes: Many of the consumers also lodged a complaints regarding billing issues, including unexpected charges or problems with refunds, can arise.

No customer support: Many consumers complaints about unresponsive or unhelpful customer service are frequent. At the time of need they do not provide any assistance.

App and Website Issues: A few consumers face problems of technical glitches with the app or website, such as crashes during the ordering process, which can frustrate users.

Quality of Leads: Most of the time consumers also feels that the quality of leads provided for buyers is not as much expected.

How to resolve NoBroker Complaints?

Contact customer care

Initially, try to resolve the issue by reaching out to NoBroker's customer support team. They may be able to address your concerns and provide a solution. You can typically find contact information on their website or within the app.

Utilize Social Media platform

Secondly, you can engage with NoBroker through social media platforms which is an effective tool to file complaint. Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. By following NoBroker on their social media like Facebook and Twitter. Social media posts sometimes get faster responses from their marketing/influencing teams aiming to protect the brand's reputation online.

Consumer Forum: If you still looking some other way for the solution of your problem get help from the consumer forum or consumer court. Their expertise lies in resolving consumer grievances and helping you in taking legal action.

You can get assistance from platforms such as Voxya. They focus on aiding customers in resolving complaints and offer fast help in resolving your problem.

File a case in consumer court.

If your problem still exist and you want to complaint through a lawyer and filing a lawsuit in consumer court. Submit complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. Hire a lawyer service can assist in resolving issues and receiving compensation through the Consumer Court. At Voxya You can hire a consumer court lawyer if you want to file a case in Consumer Court.

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