⁤Myntra is a famous e-commerce platform of India known for its fashion, lifestyle and trendy clothes and apparel. ⁤⁤It sells clothes, accessories, and shoes from various big brands which are highly used by consumers. ⁤⁤It is also known for its interface which is easy to use specially in sale season. ⁤⁤The site offers good collections and designer collaborations to the users. Despite its popularity surveys reveals that there are many consumers who file Myntra complaints. ⁤⁤Here is a step you can follow to resolve complaints against Myntra. ⁤

⁤Common complaints about Myntra ⁤

⁤Poor customer service: The company has also been criticized for its customer service by the consumers. ⁤⁤Major issues include that of access to its customer support and that of inconsistency in problem resolutions. ⁤

⁤Product Quality: The quality and authenticity of the products sold by third-party sellers are mostly bad. ⁤⁤Consumers dissatisfied with substandard or counterfeit products, which some receive. ⁤

⁤Damaged product: Customer also receives most of the time damaged or low-quality item which is not in good condition leaving the customer in grievance. ⁤

⁤App and Website Issues: Technical problems with the app or website, such as glitches or crashes during the ordering process, can frustrate users. ⁤

⁤No Refund Received: Not receiving any refund on returning the item or on incomplete item delivered, despite multiple follow-ups they keep on ignoring your calls and emails. ⁤

⁤How to resolve complaints against Myntra? ⁤

⁤Contact customer support team ⁤

⁤Firstly, start by reaching out to Myntra customer care. ⁤⁤You can typically find their contact information on its official site or on your purchase receipt. ⁤⁤Explain the issue you're facing with your product and provide any relevant details such as your purchase date, invoice number, and the nature of the problem. ⁤

⁤Utilize Social Media platform ⁤

⁤Secondly, you can also opt to connect with Myntra through social media platforms which is act as an crucial tool to file complaint. ⁤⁤Social media serves as a powerful platform for consumers to publicly address concerns and hold companies accountable. ⁤⁤By following Myntra on their social media like Facebook and Twitter. ⁤ ⁤⁤Social media posts sometimes get faster responses from their marketing/influencing teams aiming to protect the brand's reputation online. ⁤

⁤Online Consumer Complaints Forums ⁤

Another method is online consumer forums which can be used as an effective platform for expressing grievances and seeking resolution. ⁤⁤Websites like Consumer Helpline, and Voxya provide avenues for filing complaints against Myntra. ⁤⁤These platforms not only amplify consumer voices but also facilitate legal recourse if necessary. ⁤⁤Voxya, in particular, stands out for its ability to escalate complaints and take legal action. ⁤

⁤File a case in consumer court ⁤

⁤If all previous attempts to seek successful help and relief from using Myntra have been unsuccessful, the final choice is to seek legal action in consumer courts. ⁤⁤Submit complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. ⁤⁤The process of filing a case involves submitting an official application to the consumer court with jurisdiction based on the location.