Bigpond email password not being accepted

When you find out that your Bigpond email password is not accepted even if it is entered accurately, there are certain things you need to do to fix this. To resolve this issue, start by resetting your password using the Bigpond (now part of Telstra) password recovery process since it might have been changed without your knowledge or even compromised.

Therefore, after resetting passwords, ensure that caps lock as well as num lock keys on keyboards are set correctly because passwords are case-sensitive. The problem could also emanate from temporary service issues, hence try accessing email at a later time if nothing changes after a few hours.

To avoid such problems continuously happening, one must check their account settings and securities deeply enough. Regularly changing passwords and enabling two-factor authentication (2FA) would prevent unauthorized entry, thereby protecting personal details. Take note of any unusual activities within your account and report immediately when something suspicious arises.

In case your new password is still not accepted, you are advised to contact Bigpond Customer Service for them to make further diagnosis and guarantee the safety of your account.

More Info: https://www.bigpondonlineservice.com/blog/how-to-reset-bigpond-telstrausername-or-email-password/