Why is Email Not Sending and saying Error?

Posted by River Old
4
Sep 13, 2024
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If sending an email fails and an error code appears, the first thing you should do is determine what the error message indicates. Typical problems include incorrect software environment settings, failure of the email system or server, and instances of poor communication.

First, check your internet connection as a weak one could act as a barrier in email sending. Next, check if you have configured the SMTP mail server settings for outgoing mails correctly, including:

SMTP Server: mail.bigpond.com.

Port: 465 (for SSL connection) or 587 (for TLS connection).

Authentication: Yes, requires your BigPond email and password.

If settings are correct and the issue persists, the problem may be that either the email being sent or the size of the attachments is too large, or there are incorrect addresses causing messages to bounce back.

Another reason could be sending problems due to server obstructions or server maintenance on BigPond. Check for any BigPond notifications regarding service interruptions.

If none of these tips solve the problem, it would be wise to document how and where the error occurs and report detailed error information to BigPond customer support.

Still struggling with email sending errors? Send the exact error message to BigPond Customer Care Number for further assistance.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

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