Bigpond Email Forwarding Not Working

In the event that you have configured an email forwarding feature in your Bigpond account and it is not working, there could be many reasons why this is happening. To begin with, you need to make sure that you have set up the forwarding options in your Telstra webmail as required. Access your account, click on the settings feature and check for the forwarding email address. A small typo in the forwarding address can prevent emails from being redirected properly. In addition, make sure that this forwarding rule is enabled and saved under the settings.

 

If the settings are accurate but the emails are not being sent, then all the users can do is log into their Bigpond account and then send themselves a test email. If you do not find the forwarded email in the other account, the test email might be blocked or filtered in either the Bigpond or the other email address. Check if any of the accounts are marking these emails as spam or doing any other thing to block them. There is one more detail you should check; the Bigpond inbox storage capacity.

 

If the above actions do not help fix the problem, they might include switching the forwarding rule off and then again on to refresh configuration settings. If the problem still persists, you might want to reach out to Bigpond Customer Care for help. They can assist in diagnosing any issues that might be present and ensuring that the forwarding of emails is being done as expected.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/