QuickBooks Cannot Communicate with the Company File Due to Firewall: Fixing It
The typical server communication issue QuickBooks cannot communicate with the company file due to Firewall is frequently brought up when the Windows firewall obstructs the connection. Workstations must access the server (Host computer) that houses the company file using multi-user mode.
Firewalls are essential for protecting company file data because they block outside threats. However, communication issues may occur when QuickBooks on separate workstations cannot access the business file because of the strict firewall rules safeguarding the server. Comprehending and appropriately adjusting firewall configurations can rectify these disturbances and guarantee uninterrupted access to corporate documents.
Fixing the QuickBooks Unable to Connect with the Company File Issue
Solution 1: Manually Configure Firewall
- From the Windows Start menu, enter Windows Firewall in the search bar.
- Now, choose the Advanced Settings option.
- Next, click on the Inbound Rules and choose the New Rule option.
- Here, you need to select Port and then choose the Next button.
- Now, make sure you have chosen TCP.
- Further, in the Specific local ports field, you need to enter the ports of the current QB version on your system.
- QuickBooks Desktop 2020 and later: 8019, XXXXX.
- QuickBooks Desktop 2019: 8019, XXXXX.
- QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
- QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
- Open QuickBooks Desktop.
- Open the Product Information window by pressing F2.
- Find the dynamic port number under the Port section.
- Note down the port number.
- After entering the port numbers, follow the prompts to complete the rule setup.
Solution 2: Create Windows Firewall Exceptions for QuickBooks Programs
- From the Windows Start menu, you must head to the Windows Firewall option via the search bar.
- Further, click on the Advanced Settings option.
- In the settings window, you need to choose the option Inbound Rules.
- Next, choose the option to add a New Rule in the Firewall.
- Click on the Program option and then hit the Next button.
- Further, select This Program Path and then choose the Browse option to look further.
- Now, locate and select one of the executable files from the table below, then click Next.
- Select the option to Allow the Connection and click the Next button.
- When prompted, ensure all profiles are selected, then click Next.
- Name the rule, such as QBFirewallException(name.exe).
- Repeat these steps to create outbound rules, selecting Outbound Rules at step 4 instead.
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