Five Ways to Streamline Hotel Operations with a Cloud-based Hotel Management System

Managing a property is a tough task on the best of days. There is so much happening in a hotel on a daily basis that it is easy to lose track of tasks and responsibilities. This is where a hotel management system becomes an essential part of the management operations of a hotel.

Whether you are responsible for managing a small property or a large hotel chain, using a hotel management system is essential for running a hotel for maximum efficiency.

The performance of a hotel is judged by every guest on an individual basis where a bad experience can lead to negative reviews and loss of business. By streamlining the daily tasks in a hotel, managers can give the staff more time to improve guest satisfaction.

The best part about a cloud-based hotel management system is that it can be customized to suit the needs of any property. You can pick and choose the features that are essential for the functioning of your property and create a workflow that will allow you to maximize the strengths of your staff.

Let’s take a look at the top five ways in which you can leverage a hotel management system to streamline the workflow of your hotel.

 

1)    Real-Time Inventory Update

 

Most modern properties run the risk of overbooking or cancellations if their properties are not updated in real-time over different channels. A cloud-based hotel management system can update room inventory across channels with seamless ease. What’s more, the staff can integrate payment gateways and revenue management systems to ensure all payments go through quickly.

 

With a cloud based hotel management system, it is easy to reflect offline bookings or cancellations in the system as well so that hotels can have the latest status of room inventory. This level of streamlining is essential to prevent loss of business due to outdated information.

 

2)    Staff Management and Communication

 

With a cloud-based hotel management system, managers can update tasks and responsibilities by assigning them to the staff members in real time. Staff members get updated on their mobile devices and they can update their task list when they are done. This is a highly efficient way to communicate with the staff and assign them in-house responsibilities. Managers can keep an eye on the to-do list of tasks through a unified dashboard and keep a track of employees that are free to fulfill a particular task.

 

3)    In-Depth Data Compilation

 

Daily, weekly, and monthly reports are essential for any property to deduce the areas that need improvement and the activities that are bringing in the revenue for the property. With hotel management software, you can get detailed reports of all kinds to ensure you have your eyes on all kinds of data that is relevant to your property.

The managers and team can get a better understanding of their property’s functioning after analysis of the reports. From POS revenue to guest habits, room sales, and much more, the reports can be specific or general depending on the requirement of the property.

 

4)    Improved POS Software

 

F&B sales are a part of the total hotel revenue and with a dedicated POS software, you can manage these sales in a much better way. The POS software can be used for hotel restaurants, coffee shops, room service, and much more.

As it is part of the cloud-based hotel management system, it is easy to route the billing to the concerned department and later add the consolidated bill to the guest’s final billing that is payable on checkout. You can also get detailed reports about the popular dishes and sales trends. Further, you can print these reports in desired formats for better analysis.

 

5)    Contactless Check-in and Check-out

 

With a cloud-based hotel management system, you can give your guests access to a web link that will allow them to check-in and check-out without interacting with the front desk. Customers can scan QR codes from their devices to access menus in restaurants and place their order with ease.

The staff can also keep in touch with the guests through the web app and cater to any requests that the guests might have. In the post-covid world, it is necessary for hotel properties to provide guests with seamless hotel stay experience that minimizes their interaction with the hotel staff.

 

Summing Up

If you are responsible for handling a hotel property in 2022, you should absolutely invest in a robust cloud-based hotel management system. You will see a remarkable increase in guest satisfaction while boosting the productivity of your staff at the same time. At mycloud Hospitality, you can check out an award-winning software that is a perfect fit for properties of all sizes. From a small b&b to a multi-chain hotel, every property can benefit from the customizable software solutions provided by mycloud Hospitality.

Interested in learning more? Check out www.mycloudhospitality.com. You can also schedule a free demo by calling +1-415-390-5039.