Cloud Hotel Management Software is the Ideal Way to Manage Multiple Properties

Posted by Mycloud Hospitality
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Dec 9, 2024
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In recent years, traveling has become easier and more people than ever are traveling to see the world, work remotely, and enjoy new experiences. The post pandemic world has seen an uptick in the overall demand for new travel destinations and new travel experiences. The idea of a global nomad also appeals to the younger generations as they can work from anywhere in the world while spending less and saving more.

This change in the travel preferences means there is new business for hotels and managers that are savvy to the trends are ready to cash in on the incoming business. Along with managing the expectations of their guests, managers also need to manage their staff members to ensure everyone is working to their best abilities. Creating a flawless workflow is the best way to go about managing single or multiple properties with ease. Managers can use a cloud hotel management software to improve every aspect of their hotel property along with giving their staff an easy way to handle all their responsibilities.

Cloud Hotel Management Software can Help Properties in Accelerating Growth


Digital Management is Ideal for Modern Properties

There were times when hotel properties were using pen and paper or onsite PMS to handle the daily tasks of their property. Now, modern PMS are based in the cloud which means hotel staff can do tasks like inventory records, assigning housekeeping duties, guest details and more from any internet enabled device. Housekeeping staff can get alerts on their mobile devices for the duties that are assigned to them and they can mark these tasks as completed so that the rooms can be quickly added to the inventory.

As the data is stored in the cloud, hotels can also rest assured that their important data will be safe against any hardware failures or natural calamities at their property. Cloud software backs up the data in multiple locations so that it is easy to restore the hotel data in case of an accident. Cloud PMS is not only fast but it is also extremely reliable as the data is stored under military grade encryption. As the business grows, hotels can also add more features to their cloud software through software updates. Regular updates also provide security against online threats such as hacking and phishing.

The Software has a Small Learning Curve

The biggest advantage of cloud software is that it is designed with the end user in mind. The features and dashboard are created to make it simple for even a new user to understand how the software works and how they can use it. In essence, anyone with basic knowledge of working online can operate the software in a matter of minutes. In case the staff runs into any issues, they can always get in touch with the customer care department of the software provider to get immediate help through email or phone. With software that is quick to understand, there is no loss of staff productivity and staff members are able to get on with their duties quickly.

Perfect Solution for Managers that Handle Multiple Properties

One of the biggest benefits of using cloud software is that managing multiple properties becomes much easier. As the software is backed by the cloud, accessing the data and dashboard of another property in the chain is as easy as clicking a tab in the software. Managers can get reports for the performance of individual properties and also get consolidated reports that allow teams to understand how every property is working in comparison to other properties.

An overview allows managers to understand ongoing issues and resolve them quickly. Managers can also keep an eye on the inventory and assign resources where they are needed the most. As all dashboards are available on a cloud platform, managers can be on the move but still take decisions regarding every property with ease.

Hotel Software and Compatibility with Third Party Solutions

Hotels often use a number of software to fulfill their daily tasks. Compatibility with third party software is essential for any cloud hotel management software. Whether it is a booking engine, POS software, OTA manager, channel manager or a revenue management software, the cloud software should offer compatibility with all these.

The seamless integration ensures that the workflow of the hotel is not disrupted and the staff is able to carry out their duties without any interruption. Along with third party software compatibility, cloud software excels at automation of tasks so that the staff can have more time to handle important duties instead of repetitive tasks like data entry. Here are some automation use-cases for a hotel software.

      Contactless check-in and check-out for guests

      Sending welcome and feedback emails to guests

      Generating daily, weekly, and monthly reports

      Creating invoice for guests at check-out

      Automated chatbots to answer guest questions

Conclusion

In the hospitality segment, the market moves fast. If the hotel managers are not able to cash in on the trend, they can lose profits and goodwill of their guests. With such a high degree of competition in the market, hotel managers need every advantage they can get to find success in the business. Using a quality software suite is one such advantage they can have in their corner. The software solutions offered by mycloud Hospitality bring a wide range of features that are designed while keeping in mind the needs of modern hotels. From small B&B properties to large hotel chains, the software can be customized to suit the needs of every size of property.

This award winning software suite is used by hotels in over 40 countries and customers have improved the performance of their property by a great degree with the help of these software solutions. You can customize the software with your branding and choose the functions and features that are suitable for your hotel property. Interested in learning more? Check out www.mycloudhospitality.com. You can also give a call to the team at +1-415-390-5039 if you want to schedulea free demonstration of the software.

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