From Booking to Billing – Top Hotel Software Can Do It All

The hospitality industry is one of the most rapidly changing business segments. As a demand driven industry, hoteliers need to be at the top of the trends in the market so that they can give their guests the best services while adding to their profits. The properties that do not keep up with the demands of their guests are soon overtaken by their competition. Only through constant innovation, keeping an eye on the trends, and improving all aspects of their property; managers can stay ahead of their competition.

If there is one thing that hotel managers can do to gain an edge over their competition, it is using the best cloud hotel management software that money can buy. Using cutting-edge software can completely transform how the hotel operates as the software impacts every area of the hotel’s operations. Hotel software can be used to improve hotel operations that directly interact with the guests such as a front desk or housekeeping staff. The parts of the hotel’s operations such as data security and report generation can also be taken care of by the software.

Using A Pricing Strategy Based on Data Analysis can Help Improve Profits

In essence, the best cloud hotel management software can take a lot of guesswork out of the task of hotel management. With the right kind of data, hoteliers can even make correct predictions of the future trend and prepare their property accordingly. For example, in any town with seasonal cultural events, hotels can start offering discounts to their guests to improve their bookings. Similarly, in case of a sports event in the city, hotels can offer discounted prices to people that have traveled to the city for the sporting event. Changing room prices during such events can help hoteliers to increase profits and maximize their occupancy rates. In popular tourist spots, hotels can also offer discounts during holidays such as New Year’s Day or summer vacations.

Here are some of the areas in a hotel that can benefit from the use of the top hotel software.

Reservation Management

Handling reservations is one of the key features in top hotel software. The software can handle everything from bookings, inventory updates, prices changes, and basic enquiries from the guests. This gives the hotel staff more time to cater to the guests and also brings accuracy and swiftness in room management. With the software taking care of the booking process, there are less instances of errors like double booking or overbooking of the rooms. Whether guests book the room through the hotel’s app or website or an online travel agent, the software consolidates these bookings and updates hotel’s inventory accordingly.

Inventory Management

The hotel’s room prices and inventory often keeps changing and managers can easily set up dynamic pricing in the software when certain conditions are met. For example, returning guests can be offered a discount or the room prices can be lowered or increased based on the demand in the market. The software also monitors various channels and updates inventory accordingly so that the hotel can achieve maximum occupancy while adding to their revenue. Hotels can also increase guest loyalty when they keep certain rooms in their inventory available for returning guests or business guests so that they can be provided the best experience.

Reports Management

Data is the key when it comes to assessing the performance of the hotel property to make changes and aim for higher profits. The hotel management software offers extensive reports and analytics of various performance metrics so that hotel managers can make the right decision. Managers can also set up the software to generate reports in the format of their choice as well as for a certain duration in the year. The weekly, monthly, and yearly reports offer a fantastic insight into how the hotel is performing and the areas that need improvement. The reports can be generated on data on metrics like revenue, guest demographics, returning guests, occupancy rates, and much more.

Third-Party Application Management

Every hotel has a unique workflow that is designed for optimum performance and facilitates the best output from the staff. Hotels often use third-party software for various tasks in the hotel such as online bookings, channel management, payments, customer relationship management and much more. The top hotel software will offer seamless integration with these third-party systems so that the hotel’s workflow is not impacted by using new software. Using advanced software means there are less errors, operations are enhanced, and the staff saves time and effort as they do not have to manually enter data.

Conclusion

Change is a must for any business to grow. One of the biggest changes in the hospitality industry was the use of cloud software. More and more hotels are joining the bandwagon of using cloud software to conduct their day-to-day operations. Reliable software that offers advanced features to the hotel managers and staff can help in improving profits as well as adding to the productivity of the staff members.

The software solutions offered by mycloud Hospitality are designed while keeping in mind the needs of modern hotel properties. Whether you are managing a small B&B to a large chain of hotels, properties of all sizes can benefit from the software solutions provided by the firm. The core idea is to provide software that can be customized as per the needs of the hotel property. As the business grows, clients can add to the features of the software as per their needs and requirements. These features could be anything from adding more dashboards for multiple properties to adding new payment gateways or third party solutions to the software. If you are curious about how the software can help you, give a call at +1-415-390-5039 to talk to the company’s representatives. You can also browse through www.mycloudhospitality.com for more information.