Why Adopt IDS Next Hotel Management Software in Middle East?
With the evolution of several hospitality technology solutions, hoteliers are becoming keen on adopting newer and smarter technology platforms. Today’s tech savvy hoteliers need the Hotel PMS System do more rather than just automating operations. And the reason - apart from streamlining operations, a hotel must attract and serve its guests to improve occupancy and revenues.
Let us hear it from Mr. Brijesh Surendran, Senior Vice President, Sales & Operations – ME, CIS & Turkey about why hoteliers should adopt IDS Next’s hotel management software to ensure smooth hotel operations.
What if a hotel is already using hotel management software?
The hotel needs to ask this question – is it an integrated hotel software that I am using? If not, then the very purpose of adopting a Hotel PMS or Hotel ERP is defeated. A software that is not integrated or not a single application will not be able to execute all your operations in a synchronized manner.
To address these issues, hotels operating across Middle East can leverage IDS Next hotel property management software. IDS Next enterprise class hotel management system consists of tightly integrated 12 modules running on a single database. Since the software runs on a single database, data is also shared across departments.
Some more key features –
- Single Database – All modules run on single database. It helps users manage data effectively with less maintenance and relatively lower license fee.
- In-built integrated modules – All modules including front office and back office are tightly integrated and connected. It makes the process of information sharing easier across all departments.
- Single window operations – Hotel staff can do multiple operations in a single window. For example – from room status screen, your staff can access multiple options like reservation, check-in, walk in, check out and posting etc.
- User definable reports – These reports are available across modules. This allows users to define their own formats for reports using their own permutation and combination. For example – MIS reports which will have both revenue and statistical information and P&L reports etc. These reports are accessible through MS Excel and open office.
- User definable print form – This feature allows users define their own print form like front office registration card vouchers, finance vouchers, function prospectus, bill formats and invoices etc.
- Quick lookup – This helps users to see the information like quick balances of guests, statistical information and hotel position at a glance.
- Hot Keys – Hot keys are available for easy and quick access of frequently used options such as room status, ledger balances, occupancy statistics, pending purchase orders etc which are user definable too.
- Go paperless – Our hotel software provides users with emailing option for reservation confirmation, purchase order, purchase requisition and quotation analysis etc. All these activities can be done while not using paper.
- Interface – The hotel management software is also interfaced with many third party solutions including EPABX, Wi-Fi and door lock etc. Plus, it is also integrated with a host of other value added solutions including online reputation management, channel management solution, revenue management solution, central reservation system, SMS alert and business analytics etc.
- PA DSS Certified – This helps our hotel software users prevent data breach at their premises. Vital data pertaining to hotel guests’ credit card gets encrypted and becomes safe from hackers. Additionally, user level access across all modules up to transactional level can be controlled by the supervisor.
What differentiates IDS Next hotel software from others?
We are the only hospitality solution provider to integrate our Hotel ERP with 360 degree hospitality solutions. Through this integration, hoteliers using our FortuneNEXT 6i Suite of Hotel PMS can access solutions like business intelligence, revenue management, online reputation management, distribution platform, central reservation system, last minute room booking, spa solution and more. The integration helps hoteliers increase room occupancy, grow RevPAR, keep operational costs in check, increase customer satisfaction and enhance revenue.
What about support?
Well, no other hotel software provider can match us in this. We provide truly 24/7 technical support to our 4000 plus customers in over 40 countries. Our software users can connect with our technical support team through phone, mail or by logging into a self-help portal. Few other hotel software providers in the market can match our level of technical support or time of resolution.
Additionally, in an effort to make sure that our clients across Middle East are able to use our software to the maximum extent, we have recently launched online training program covering all the modules of our FortuneNEXT 6i Hotel ERP.
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