Smart Mobile Apps: Why Hotels in Middle East Need Them?

Like in another business models, mobile apps have made greater impact on hotel business, too. Mobile apps can help hotels grow their business in many ways. While mobile app implementation gives a hotel a clear competitive advantage, it also assists a hotel attract more guests and in strengthening brand loyalty among them.

According to a recent survey that predicted global hotel technology trends for 2016, a majority of guests prefer to book their stay at hotels with mobile apps like check-in app and e-menu/restaurant menu app. The reason – mobile apps enable hotels to offer personalized guest services.

Review Mobile Apps from IDS Next

As an industry leader in the domain of hospitality technology, we understand that today’s hoteliers need to adopt smart mobile apps in order to do smart business. This led us to roll out intuitive apps like Easy Check-in and Easy Dine. These two feature rich apps are capable of helping hoteliers offer best in the class services to their demanding guests.

Easy Check-In

For a tired guest, a hassle free and faster check-in no doubt creates a good impression. But, imagine the situation if your guest has to keep waiting at the lobby in order to fill out the registration form before check-in. An unhappy guest will talk about it on review sites and it is certainly not good for your business.

In such a situation, Easy Check-In, the mobile check-in app plays a major role. This app lets your hotel staff fill out your guests’ registration details while they walk them to their rooms. It helps guests bypass the time consuming front desk formalities. Also, with this hotel mobile application, you can identify return guests by their pictures and provide them a personalized experience at your hotel. This no doubt effectively enhances the service level of your hotel.

Easy Dine

For hoteliers, another important area to serve guests/patrons is at the restaurants. IDS Next restaurant menu app Easy Dine allows your diners to browse through the menu. The waiter can take the order from your diner and can send the KOT directly to the kitchen by not moving away from the guest table. Easy Dine has been designed to ensure your staff pays more attention to the needs of your diners. With this app, users can enable their guests/diners customize their food by selecting predefined modifiers. Plus, through this app, guest can send special notes or instructions to the chef while placing their orders. Easy Dine has also the provision to take feedback from guests for the service offered by you. This helps you to know your guests better while enabling you to serve them efficiently next time they visit your restaurant.