Right Fit Hotel Software for Hospitality Properties across Indonesia

Indonesia is one of the most important tourist destinations in Southeast Asia. It is home to varied landscapes, lush green rain forests, and attractive beaches. With all these natural beauties and attractions, Indonesia is getting ready to receive around 20 million visitors by 2020. Such an expected growth in tourist number has also led many hotel players to set up their properties across the country. However, only setting up a hotel is not enough to do smart business in the long run. Instead, hoteliers in Indonesia should adopt new age and right fit hotel software to increase their operational productivity and to serve guests with utmost attention.

Bali and Jakarta alone are expected to add around 19,790 branded hotel rooms to their existing inventory in the near future. Hotels in Indonesia, both old and new cannot sustain in the intense competition if they don’t empower their operations with suitable hotel management software or hotel property management software. Hotel PMS System needs to be at the heart of the operations as hotels struggle to strike a balance between guest service and 24/7 complex operations.

Hotel Software from IDS Next

With 12 operationally required modules, plus front office and back of the house functionalities tightly integrated, the software is also referred as Hotel ERP. This is easy to use and helps hotel staff to access vital data from across the departments with maximum ease. This means, the software takes care of all critical operations in a very short time span. The higher level of automation saves time and increases overall operational capabilities of hotel staff.

Guest service made easy

Hotel business is all about offering guests top class facilities. And top class facility is not only about serving food or providing them well appointed rooms. Hotels need to take care of guests’ needs the moment they walk into their properties. This means, as an hotelier in Indonesia, you got to offer your patrons less time consuming check-in, good food and pleasant stay till they check out.

We help you know and understand your guests

Knowing and understanding guests and their requirements is a must for successful hotel business. This is where we help you the most. Our hotel software comes with a robust ‘Guest History’ feature. It stores all types of guest information and lets the user retrieve vital data to identify repeat and loyal guests. It is a great way to launch targeted promotions to attract past guests.

IDS Next hotel software’s front office module works just fine for hotels looking to offer top class guest experience. The reservation process is expedited as the ‘Quick Booking’ option lets the front office staff to book a reservation in few seconds.

The ‘Express Check-in’ feature in the IDS Next front office module enables hotel staff to simply drag and drop to facilitate their guest a quick check-in within few seconds. This significantly reduces waiting time for the guest. Our software also makes sure that users offer a hassle free check out facility to their guests. The front office module’s ‘split revenue’ and ‘split bill’ options enable the front desk staff to prepare the bill as per different heads based on the guest request. The front office module also has ‘multi settlement’ mode that helps guests pay one bill in multiple ways as per their convenience. This means, it allows the guest to pay part of the bill through cash and the balance through the credit card.

We protect your guests’ data and make them happy

Well, we score highly on our rivals on this particular point. Our FortuneNEXT 6i Suite of Hotel ERP is PA DSS Certified. This means, all your vital business critical data along with your guests’ credit card details are encrypted and are safe from hackers. If your guests come to know that you have a PA DSS Certified hotel software at the core of your operation, they feel safe with you and thus your brand value gets a boost.