Improving Productivity With Your Telemarketing Campaign In Australia  

Posted by Maegan Anderson
3
Sep 11, 2012
1305 Views

Have you ever had a hard time in generating business sales leads for your Australia lead generation campaign? It is a normal occurrence. There is a certain level of seasonality when we deal with generating sales leads in the Australian market. But we can always improve our productivity in B2B leads. All we have to do is to work hard and use the right medium of communication. One of these is through telemarketing. You can be sure that telemarketers truly know what is needed to be done and they have the ways to do it. Of course, even if you have a telemarketing team already, you need to be sure that you are able to get them more productive. How will you do that? Read on to learn more about it?

  1. Improve your internal communication – for your team to be more effective in your lead generation campaign, you need to know what exactly are the latest targets, updates, as well as details that can help your telemarketing team in their calls. You have to maintain clear communication channels between you and your team.

  2. Use incentives in all work – when you offer incentives to your telemarketers when they do their work, you are providing them with motivation to keep working. It could be any form, like gift certificates or vacation, it could be even smaller. Just make sure it matches the task needed.

  3. Have a contest – a little bit of communication is a great way to increase productivity of teams. If one has to challenge someone in terms of qualified B2B leads generated, then they will be compelled to keep up with their work.

  4. Try using an agent scorecard – this little piece of paper can be a great way to motivate your workers. You should give them something to aim for. Just make sure that it will not be counterproductive in your organization, since this will be bad for your organization in the long run.

  5. Be more frequent in giving out rewards – this is something that will benefit your business, since it can serve as additional motivational factor to your people. It could be bonuses, manager praises, or even citations. It could be done weekly, monthly or quarterly, depending on the task and the targets reached by your team.

  6. Give out big prizes – if you want to start a momentum, or to really reward the best telemarketers in terms of B2B leads that they have been able to obtain, this is a good time for you to offer something real big. It could be a vacation or perhaps a holiday experience. Having something like that can help improve your business performance.

  7. Reduce the data entry time needed – time is important in lead generation, so if you could make it shorter, it will be good news. In cases like these, you might be interested in buying a calling list that your telemarketers can use in their work.

Now, in case you are unable to hire your own telemarketing team, or if you have difficulties using a calling list, you can always use the services of a competent and qualified telemarketing agency. That is a good investment.









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