How to resolve ‘printer offline’ issue

Posted by Tom Alter
3
Apr 22, 2024
104 Views
It might be frustrating to deal with a printer that won't do what you want it to. It has happened to all of us: you need to print a crucial document immediately, but the gadget indicates that the printer is unavailable. It's not just you who is experiencing this issue.
Let us learn how to solve this problem.
1)Ensure printer is connected properly

Ascertain that your printer is connected correctly as a first step. Assuming your printer is wired, confirm that the USB or Ethernet cable is securely inserted into both ends.Ensure that the correct Wi-Fi network is connected to your printer.If you have recently changed your network or password, this is extremely crucial.

2) Restart your computer

Restarting the computer and printer can sometimes resolve the "printer is offline" issue. Unplug it from the power source and stop any running copy jobs or other tasks. After a minute, wait, then plug it in and switch it on again.

3)Check printer status

 Look for error codes or blinking lights on the printer, as these could indicate a problem. To find out what these indicators signify, consult the printer's manual or the online help section. 

4)Check printer settings

 In the computer's settings, select 'Printers & Scanners'. You can select "See what's printing" by right-clicking on the printer name if it is the default printer and it is still offline. Under the menu bar, select "Printer" and remove the checkmark from "Use Printer Offline."

5)Check printer driver

The printer may stop functioning if the printer driver is outdated or incompatible with the device. For the most recent driver updates, visit the pages for HP, Lexmark, Canon, Brother, or Xerox. To download and install them, adhere to the website's instructions.

6) Reinstall the printer

 Uninstalling and reinstalling the printer could be helpful if it's still showing as offline. Restart your computer, remove the printer from "Printers and Scanners" in the computer's settings, and then add the printer once more.

7)  Seek professional help

 It’s time to call in the experts(+ 1-805-755-5011 )if all else fails. Managed Printer technical  support offers managed print services that include the ability to rapidly diagnose and resolve printer offline issues. For a very long time, our skilled experts have collaborated with industry leaders like as HP, Lexmark, Canon, Brother, and Xerox.

 

 


 

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