How to communicate a product launch successfully

Posted by Himanshu Goyal
2
Nov 16, 2022
165 Views

After investing considerable money, time, and resources a business needs to pay off with its new offerings, planning marketing activities, and honing the message to the audience precisely. Even though the external audience becomes the ultimate source of sales, team approval is also a crucial part of the process.


A strong product launch communication plan is necessary to bring success to your product. Doing so delivers the product message accurately to the target audience and internally, which increases productivity, product morale, and answers the relevant question - is the job done in a better way?

5 Key Points For Successful Product Communication

How do you want your marketing plan to implement better product communication using the jobs to be done framework? It is the most effective way for communication as this framework provides a customer-centric communication plan.

Delivery Of Clear Product Information

You need to consider some important checklists for a successful communication of your product information clearly to your target audience. 

  • Product launch objectives

  • Product positioning statement and its key message 

  • What jobs your product solves, how it solves?

  • Product description

  • Product activities and launch time

  • Lead generation and ongoing awareness campaigns

Timing Of Product Launch

As a product manager you need to make sure that every person responsible for product launch has complete data and information (sales, inventory, etc.) at the appropriate time of the product launch process. It can be divided in 3 phases:

Pre-launch

Here, you can set goals and measure all the metrics of target customers, and improve your sales training and other marketing activities.

Sales Partner Product Launch

Here, you have to improve your training and tools for sales and distribution channels, and unveil the product for initial customer feedback. 

Post-launch

Finally, the actual product performance metrics and feedback analysis accompanied by a product marketing plan for improved features.


You need to practise the product launch by implementing experienced communication practices, as by practising before you avoid the ameliorated risks which come up in the real market. This helps in controlling the product launch communication from start to finish. 

Product Channel Implementation

Along with the external communication, it is vital to implement accurate messages to all the communication channels. Your team needs to find their own communication channels like salespeople approach in-person communication, while the development team prefers email communication as a better tool. 


Also, your secondary communication channels should also reinforce the product launch message through:

  • Community meetings

  • Instant message or email notifications

  • Advertising through social media

  • Offline banners or messages 

Communication Language

While delivering your product launch message to your target audience, you need to ensure using simplified, and effective communication language instead of marketing jargons. Your focus should be on understandable information terms that the laymen understands.

Team Support


After the product launch, the internal communication increases too for strengthening the product feedback implementation to the development team. This ensures that you stay ahead of your competitors.

Conclusion

You need to improve direct marketing communication for helping retailers improve offline communication, and provide promotional support through incentives. Also, there are different ways like hosting local events to reinforce your product message. The customer feedback becomes an important weapon to strengthen your product’s features aligning with the jobs that the customers want to accomplish.

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