Why Is My Arlo Camera Not Connecting? Fix Arlo Camera Offline Issue

Posted by Cynthia Parker
3
Jan 28, 2022
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Hey! Have you ever found that your security camera suddenly stopped working? We all know the importance of security cameras in our day-to-day life. With the help of it, you can keep an eye on your premises. This is why it is also required to connect the device to your mobile phone. In this guide, we are going to discuss all the aspects of why Arlo Camera Not Connecting to mobile applications.


No matter if your Arlo Won't Connect to WiFi or Arlo Camera Not Recording, we are here to help you to fix the issue completely.


Why Is My Arlo Camera Not Connecting To Wifi?


If you want to fix the Arlo Camera Offline issue completely, you need to check whether your internet connection is working properly or not. A bad speed or slow internet connection is one of the main reasons why your Arlo Won't Connect to WiFi or you are unable to see a live view on your mobile device.


This is one of the most common issues and can be fixed easily. We have arranged a few troubleshooting steps for you. Try the steps one by one to fix why Arlo Camera Not Connecting.


  1. One of the main reasons behind the Arlo Base Station Offline issue is the wrong network configuration settings. Hence, you need to check the setting section in order to fix the issue.


  1. The second necessary reason why is your Arlo Camera Not Working could be a weak internet connection. Make sure you are connected to the right network connection. Don’t forget to check the internet speed. You may need to put the base station a little close to the router. This may help you to increase the internet speed.


  1. Make sure you are not using an old version of the app. An outdated Arlo app sometimes is responsible for why Arlo Camera Not Connecting. So, it is required to update the app to its latest version.


  1. It could be possible that your base station has stopped working due to some reasons. This is why your camera is not working and you are unable to see the live view on your mobile device.


  1. Restarting the security camera and the base station could also help you to fix the issue. So, turn off the device first,(camera or base station), wait for a while, and then turn ON the device again. If the issue still has not been fixed, you need to dial the Arlo Customer Service Phone Number.


How To Fix When Arlo Camera Not Connecting To App Error?


If your Arlo camera is not connecting to your app, this section is for you. We are going to arrange all the steps to fix the issue in an easy way.


  1. Remove the power plug of your Arlo Go Camera and the batteries too. Clean the inside terminals properly and then insert the batteries again. Reconnect the charger again and ensure if the issue is resolved or not. Check the LED light of the Arlo camera to ensure if the batteries are fitted correctly or not.


  1. If you have found that the LED light on the security camera doesn’t blink even once, check the batteries again. You may have inserted the batteries invertedly. At the same time, don’t forget to check if the batteries are charged enough or not.


  1. Try to fix the issue by logging out from the app and logging into it again. This may fix the problem completely and the Arlo Camera Not Connecting issue may get fixed.


  1. Lastly, make sure that your Arlo camera and your mobile are connected to the same internet network.


In A Nutshell


It can be said that if your Arlo Camera Not Connecting to an available internet connection, you must check the wifi device. In this guide, we have mentioned all the steps to resolve the issue completely. If you need any help, get in touch with our experts now. Dial the Arlo Customer Service Phone Number 1 805-791-2114.

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