Fix Arlo Camera Not Detecting Motion Error

Hey! Are you the one whose Arlo Camera Not Detecting Motion? If your security device has stopped recording, here is the complete Arlo Troubleshooting guide for you.

Possible reasons why is your Arlo Camera Stopped Recording are mentioned here, let’s have a look first

• Improper position of the camera

• Motion detection is not enabled

• Motion sensitivity settings set to low

• You forget to configure the Arlo app for the notifications

• You have submitted the wrong email address

• Outdated firmware

For more, get in touch with our team of experts now!

Troubleshooting For Arlo Camera Not Detecting Motion 

Here is the step by step solutions to fix the Arlo security camera:

1. Take Out The Battery From Arlo Camera

Try these given steps to remove the battery from the Arlo camera:

• To remove the battery, press the charging port button given underneath the Arlo device. After clicking the button, you will hear a sound, and the camera parts will slide out.

• Pull out the camera until it will not be detached completely from the housing.

• Now, pull out the battery from the Arlo security camera with care.

2. Remove the Arlo Camera From Its Account

Try these given steps to remove the Arlo camera from its account:

• Open the Arlo app on your smart device.

• Tap on “Mode”.

• Select the desired base station from which you want to remove the Arlo camera.

• Disarm the base station by tapping on “Disarmed”.

• From the “Settings”, choose the “My Devices” option.

• If you have more than one Arlo camera, choose the one you want to remove.

• Now, tap on “Remove Device” given at the bottom of the page.

• Confirm your action by clicking on “Yes”.

3. Resync the Arlo Camera

If you have removed the device from the app successfully, it's time to re-sync it with the help of the given steps. Follow these steps if your Arlo Camera Not Detecting Motion:

• Move your Arlo security camera close to the base station.

• Now, you have to sync the Arlo camera to the base station. So, press the sync button for about 2 seconds. Let us tell you that do not press the sync button for more than 2 seconds. Doing that may block the sync process. You can find the Arlo base station to its side or at the top of the device.

• Release the sync button when the LED light on the base station appears to be green.

• Before releasing, press the sync button for about 2 seconds. If the sync is successful, the LED light will start flashing blue in color.

• The green LED light on the base station means that your device has been synced successfully.

4. Reposition the Arlo Camera

If you have applied all the steps but still your Arlo Camera Not Working, reposition the device. It could be possible that you have not positioned your device to the appropriate height. This is why it is not detecting the motion.

Your Arlo camera should be elevated 7 feet above the ground for a better view.

5. Aim Arlo Camera Away From Glass Surface

If you aim your Arlo camera away from the glass surface, there are chances that motion sensor performance will decrease.

So, if your Arlo Camera Not Detecting Motion, make sure it is not aiming through a glass surface.

Conclusion

In order to resolve the Arlo Camera Not Detecting Motion error, reinsert the battery, resynced the device, and do not aim the Arlo camera to look through glasses. If you are looking for some more help, dial the Arlo Customer Service Phone Number now.