What You Should Look For While Selecting a Hotel Software?

Today, hospitality technology is an enabler. But, your investment on hospitality technology should ultimately lead to positive financial outcome. As an hotelier in today’s highly competitive market, you can’t afford to put your money on hotel software that is not robust enough to automate operations with maximum ease. In this case, it is always prudent to opt for integrated Hotel Software (Hotel Management Software / Hotel ERP) that would efficiently assist you handle multiple operations across departments.

Before selecting a new property management software (Hotel PMS Software), hoteliers need to find answers to the questions below –

Is this an integrated Hotel Software? How it is different from other products available in the market?

This is most important. Today’s Hotel Software or Hotel ERP should be highly integrated and all-in-one. IDS Next’s FortuneNEXT 6i Suite of Hotel ERP is the best example of such applications. It has 13 in-built modules and all the modules run on a single database. And being a single database application, the Hotel ERP helps users manage data effectively with less maintenance as we don’t have interfaces between modules.

Will it ensure a faster and efficient front office operation?

Described as the face of the hotel, front office plays a major role as the first and last single point of contact for guests. If you are reviewing IDS Next Hotel ERP, then you don’t have to worry about this aspect.

The ‘Quick Booking’ option lets the front office staff to book a reservation in a few seconds and generates a booking/reservation number. The ‘Express Check-in’ feature enables front office staff to simply drag and drop to make a check-in few seconds. It also ensures smooth revenue posting and check out in few seconds with just a click of a button. This reduces the amount of time you currently spend on managing front desk activities with old and outdated hotel software.

What about reports?

Our Hotel Management Software offers reports in crystal format. Users can also extract Managers’ Multiple MIS Reports along with user-definable reports in point of sale, front office and finance.

Will it help in storing guest details?

The front office module in IDS Next Hotel ERP is also known for having a robust database of all guest related information. It lets the user retrieve vital data to identify repeat and loyal guests. It is a great way to launch targeted promotions to attract past guests.

Will it help me manage rates and availability across channels my hotel is connected to?

Yes, the IDS Next Hotel ERP efficiently accomplishes this task. We have integrated our Hotel ERP with a smart Channel Manager Solution. This integration helps our Hotel ERP users to better distribute their inventory across multiple channels. It aids them sell more rooms and increase occupancy which leads to increased revenue.

What about post sales technical assistance?

Your Hotel ERP vendor should offer you 24/7 technical support. An ID Next does this quite efficiently. We offer round the clock tech support to ensure our Hotel ERP is up and running all the time to help you harvest desired results.