UNIQUE POINTERS FOR CHANGE MANAGEMENT IN A BUSINESS
When a business reaches
maturity, it often faces a moderate slowdown in activities in terms of sales,
advertising and promotion, and even inventory management.
The dire need to keep up
with the growing demands of competition, along with geographical expansion
needs warrants a thorough change in the whole organization.
Starting from the:
· Basic office premises to
· Human resources management,
· Customer care,
· Manufacturing,
· Marketing department,
· Warehousing,
· Compliance and legal department
· Logistics
Every part of the
organization should learn and adapt to the novel and better ways of doing
things.
To bring about such
calculated and strategic change, the strategy of change management should be
adopted.
WHAT IS CHANGE MANAGEMENT???
Change management is the
process of implementing changes in every part and department of the
organization for process efficiency and productivity.
In any organization,
people are resistant to change, and just by stating a motive for change would
not suffice in making people proactive.
It has to be considered
with care and meticulous planning to bring forth overall change through planned
phases by equipping, empowering, and training the employees.
One of the most crucial
aspects that the top-level employees of the company should ponder before
deciding for change management strategy is to ask themselves specific questions
in the form of 7 Rs:
· Who has requested for a change?
· Reason for change?
· Return expected from the change activities.
· Risks involved in the application of change management?
· Who is responsible for change management?
· Resources to be employed?
· Relationship between this change and other changes?
Only after every person
responsible for significant departments of the company are satisfied with the
answers to these questions that a thorough change management strategy is
implemented.
WAYS OF IMPLEMENTING CHANGE MANAGEMENT STRATEGY
Below mentioned are some
of the effective ways of implementing change management:
SEEKING FEEDBACK
Crafting an extensive
questionnaire or survey regarding every aspect of the organization and
distributing the same to every employee and third parties is one of the best
ways to gain insights for change.
People often have their
perceptions and ideas of the way the thing is to be handled or reformed.
Moreover, by engaging in
two way communications with everyone, an overall unified idea and direction of
how change is to be brought about can be sought.
It can be in the form of
criticisms, ideas, complaints, grievances, positive reviews which are all to be
considered with reverence.
INCENTIVES
People are often induced
to change when they are offered a good reward for the same.
This reward can be in
monetary and non-monetary form. Monetary rewards include bonus, hike in salary.
Non-monetary rewards
include bonus shares or the right issue, promotion, gifts, holidays and tours,
etc.
OWNERSHIP FOR CHANGE
Before deciding on the
ways of implementation of change management, it must be stated clearly as to
who all are responsible for the effective implementation of this strategy.
Whether only the
top-level employees or the heads of every department, this would depend on case
to case basis.
DELEGATING THE ONUS OF CHANGE
One of the best methods
to implement any new process is to make the employee leaders in their domain
area by providing them with authority and responsibility for change.
The delegation will
ensure that employees inculcate on the job training for a better designation
along with exposure to the learning of new and mechanized processes.
EFFECTIVE COMMUNICATIONS
Communicating the need
and reason for the change to employees at every level of the organization is
very crucial for its implementation.
Once employees have
understood the need for change, changing their perceptions and resistance to
this change becomes easy to handle.
Further, their
participation will also ensure their enthusiasm and spirit for evolved
reformations.
CULTURAL DIAGNOSTICS
A culture of any
organization plays a huge role in depicting the functioning and processes.
It consists of Shared
history, common values, beliefs, attitudes, and behaviours that show the
collective perceptions towards many things, including change management.
The leaders in this front
have to ensure that while change management is being implemented; effective
reinforcement of the new and better ways of doing things is thoroughly
implemented.
The chances of any
conflicts, differing beliefs, and other stress factors should be in planning
and handled tactfully.
Everyone in the
organization should adjust to the new way of delivering work, and the cultural
fit raises no issues.
People often face many
financial difficulties due to some emergencies or shortages in budgets.
Further, the tendency of
people to manage their personal affairs with the help of various credit tools
like credit cards and bad debts often lands them up into a pothole of a financial
quandary.
It can have a solution
with the help of CCJ loans from direct lenders.
Even accommodating the
needs of those people having received county court judgments for their debt
defaults, these online lenders relieve off the burden of many individuals.
The past credit history
is compensated by these lenders by providing loans but at a comparatively
higher rate of interest.
DESCRIPTION
Change management should
be implemented in the most planned and streamlined manner to accommodate every
departmental functions and process.
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