Procedure To Troubleshoot Intuit Data Protect Backup Failed Error

Intuit Data Protect is a service that helps users in securing their accounting data in QuickBooks. This service backs up the company files and prevents them from any damage. However, many users while backing up the data using IDP have been stumbling upon the Error Intuit Data Protect Backup Failed. This discussion shall throw light on the different causes leading to this error and various practical solutions to deal with it.

Instigators behind Data Protect Backup Failed

• Using the FAT32 version of the O/S instead of NTFS.

• Security or firewall-related hindrance.

• The user may not be signed in as an administrator.

• Microsoft.NET Framework version is out of date.

• Wrong login information.

• The system may not be meeting the minimum requirements demanded by IDP.

How can I Troubleshoot Data Protect Backup Failed Error in QuickBooks

The current section shall elucidate the various solutions to resolve this backup error in QuickBooks.

Solution 1: Update QuickBooks.

• Run QuickBooks as an admin.

• Go to the 'Help' menu and click on 'Update QuickBooks.'

• Choose the updates and click on "Get Updates."

• Select "Update" and wait until the process is done.

• Once the update is complete, restart the computer and open QuickBooks Software again.

• "Intuit Data protect Backup failed" error should be rectified.

Solution 2: Change the settings of the Firewall

• Search for "Windows Firewall" in the "Start" menu.

• Click on Windows Firewall to open it.

• Click on "Allow a program to get through Windows Firewall."

• Hit on "Allow Another App".

• After that, hit on “Browse.”

• Navigate to "Program Files (x86)/Common Files/Intuit/Data Protect."

• There, search for the 'QBIDPservice.exe' file.

• Upon locating the file, click on 'Open.'

• Choose 'Network Type.'

• Mark the "Private" box.

• Choose 'Ok.'

• Hit on "Add" and, then, add the files "IBUenghost.exe" and "IntuitDataProtect.exe."

Solution 3: Add IDP in the Trusted Websites

• Click on the Windows Start button. 

• Type "Internet Options."

• Go to Security.

• Choose Trusted Sites under Security.

• Now, go to Sites and type backup.com, *.intuit.net, *.intuitdataprotect.com, *.intuit.com, *.QuickBooks.com, and “workplace.intuit.com” one at a time.

• Then, click on Add.

• Make sure that 'Require Server Verification' box is unchecked.

• Click on Close and then hit on Ok. 

Solution 4: Use Data Protect Diagnostic Tool

• Right-click the IDP icon and choose About Intuit Data Protect.

• Now, press the Ctrl + F2 keys.

• Click on Check for Problems.

• If the test results are successful, it indicates that the error got resolved. 

Solution 5: Add Data Protection to the Startup List

• Press and hold the "Win+R" keys.

• Type 'MSConfig' in the Run box.

• Check all of the QuickBooks services under the Startup tab.

• Click on "Apply" and then hit on "Ok."