Here’s How You Can Fix QuickBooks Error Code TD500

Are you getting interrupted by an error TD500 when processing a credit card to make the payment easy for your clients or customers? If so, you must get familiar with this error and fix it quickly. 

QuickBooks' error code TD500 pops up on your screen with an error message on your screen that reads, 'Error Code TD500: There was a problem with your update'. The leading cause behind this error is more than one updated version of QuickBooks on your computer. To let the QB take payment through a credit card, you must fix it quickly. Follow the provided guide to quickly solve the payment error and process the credit card. 

This blog contains a troubleshooting solution to fix the update error TD500 and let you retake the payments. If you are seeking any professional help, we suggest you connect with our technical customer support team on TFN +1-(855)-955-1942.

What Are the Possible Reasons Behind QuickBooks Payment Error TD500?

Multiple reasons can push the update error in QuickBooks. Let's discuss these reasons: 

• Payment error TD500 appears on the QB screen, mainly when you have more than one version of QB on your computer.

• The QuickBooks installation file is either damaged or corrupted, which causes troubles during the processing of the credit card. 

• The version of QuickBooks you are using is unsupported. 

Easy Methods to Fix QuickBooks Update Error TD500

Follow the below-mentioned step-by-step solutions to get the error TD500 fixed: 

Method 1: Uninstall All the Unsupported Versions of QuickBooks (QB 2020) 

• First, check which version of QB you are using. The last unsupported version is QB 2020. 

• Exit QuickBooks and all the versions of QB installed on the computer. 

• Move your cursor to the Windows icon on the computer screen and click on it. 

• Type 'Control Panel' in the search box of the Windows home screen. 

• Click on the 'Uninstall a Program' option. 

• Select the unsupported version of QB from the visible list of programs; 'QuickBooks Desktop 2020'. 

• Further, right-click on the program file and select Uninstall/Change. 

• When uninstalling the program, you need to repair the QB install file by downloading the repair tool. 

• Save the downloaded file in a location that is easy to access. 

• Now, double-click on the downloaded file quickbooks_fix_tdtool.bat and unzip it. 

• Right-click on this file and select 'Run as an Administrator.' 

• When the QB file repairing process is done, open the program and try again to process the customer's payment with the similar process you were trying before. 

If uninstalling the unsupported version doesn't help you fix the error TD500, move to our Method 2. 

Checkout possible solutions Print W3 in QuickBooks Desktop

Method 2: Utilise the QB Install Diagnostic Tool

Step 1: Get the Most Recent Version of Tool Hub from Intuit 

• Open Intuit's official website, get the newest version (1.6.0.3) of QB tool hub and save the file on an accessible location.  

• Open the downloaded file (QuickBooksToolHub.exe) and start the installation by agreeing with the terms and conditions and following the displayed instructions.  

• When done, open the tool hub by double-clicking on its icon. 

Step 2: Use the Install Diagnostic Tool of QB

• Launch the QuickBooks Tool Hub. 

• Now, move to the Installation Issues menu. 

• From the further menu, QuickBooks Install Diagnostic Tool. The tool will take some time to find and fix the installation issues, so let it run. And it will fix the damaged or corrupted installation of the QuickBooks Desktop. 

The above steps will fix the installation issues, but if error TD500 persists, get the supported version of QB. 

Method 3: Get the Supported Version of QuickBooks 

• Launch the QuickBooks Desktop and click on the File menu. 

• Now, a window of the further menu will open up. Select Update QuickBooks Desktop. 

• From there, click on Update Now and select Get Updates. 

• When the update file is downloaded, restart the QuickBooks. 

• Click on Yes, when you will be asked to run the install file. 

• When the installation completes, follow the on-screen instructions and open the updated Qb program. 

Checkout possible solutions QuickBooks Update Error 12152

Conclusion

In case the QuickBooks error code TD500 isn't fixed even after following the provided solutions in this guide, give us a call on TFN. The cause of this error still appears to be the use of a corrupted version of QuickBooks. To get further help, dial TFN +1-(855)-955-1942 and get direct assistance from our team of QB experts.