Here’s How Start-Ups Can Establish Credibility
Credibility is one of the most important
traits of a business. It determines whether your business will be successful,
or will it fade into the background.
Imagine a scenario where you are trying to
convince a team of investors to equip a new technology that costs a fortune.
You could easily persuade them. However, the challenge is that your investors
are meeting another team of burgeoning entrepreneurs, who have a similar
proposal to make. And these guys have already established credibility in the
market.
Whom do you think investors would choose?
The team who has been deemed credible, right?
Hence, it is important for you to focus on
building a reliable image. But, here’s a tricky aspect about credibility: it
cannot be established overnight. So, as a start-up, you need to engage in
strategies that help you sell your products and build a trustworthy reputation
in the market.
In this article, I will share the fundamentals
of earning credibility. Let’s understand what goes into building a business
that is trusted by everyone, suppliers, investors, lenders, and customers.
Be
Honest
One thing that will crush your business
credibility is dishonesty. Be honest about what your customers have to say
about your goods or services. If it has negative feedback, let your investors
or lenders know about the efforts you are putting to make your products better.
Stakeholders and investors seek transparency
from entrepreneurs, they are investing their money into something, hence they
deserve honesty from you.
Be
Knowledgeable
As the owners of a business, along with
employing skilled people in the team, you and your co-partners too must be
skilled in all aspects of the business. This will instil confidence in your
stakeholders and build a foundation of trust towards your business. When you
know what you are doing, people know you can be trusted.
Be
Friendly
When your customers contact you to give their
feedback or share the issue they are facing with your products, be polite to
them. Form a team of friendly and responsive customer support, who will try to
fix their issues as soon as possible instead of deferring or denying it.
When you are good to your customers, they will
share their experience on online platforms such as Google, Facebook and
Twitter. Good feedback across online platforms is important for businesses, as it
helps you create a credible image.
Be
Confident
It is difficult for start-ups to establish a
reliable standing in the market via endorsements or achievements, However, if
you are confident about yourself and your business proposition, it will speak
volumes for you.
Make Use
of Dun & Bradstreet’s Credibility and Business Insights Group
You can position your business with Dun &
Bradstreet’s proprietary suite of reports, which acts as a catalyst in
generating interest among existing and potential stakeholders, investors, and
lenders.
Let a trusted company like Dun &
Bradstreet offer its outlook on your business, so you can establish legitimacy,
creditworthiness, overall market standing, and business viability. This tool is
especially helpful for new businesses, who are trying to gain some visibility
(good image) in the market. This also helps you get a D-U-N-S Number which puts
your company on a Global platform.
Credibility is often ignored by entrepreneurs,
but it is the most important aspect of being successful. If you are credible,
your partners, stakeholders, and investors will trust you even during a
downfall. You can inculcate the aforementioned qualities within your business
and utilise Credibility and Business Insights Group to earn the trust.
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