From amateur to professional baker: how my passion helped me start my own business
I found my passion for baking when I was 12. My mother was a
single parent who worked two jobs just to keep the custody of me and my younger
brother (9 at that time). She was mostly out of the house and we had to fetch
food for ourselves. Even when my mom was home, she didn’t really cook (she was
a terrible cook btw). I started to learn to cook primarily from internet and
youTube, but soon I realized my real muse was baking.
The first thing I tried was a molten lava chocolate cake, and
it turned out better than I had expected. My younger brother had a sweet tooth
and loved all the desserts I used to make for him. As time passed, my baking
skill became more and more refined, when I was 21, I started to sell muffins
online. It started out small, but due to good quality of my products, soon
there were more orders coming in. At this point I haven’t realized if I want to
go with it being a serious thing, because I was baking and selling as a hobby.
To decrease the traffic, I raised the price of muffins, as I thought people
would not buy muffins from an online business at such high price.
To my surprise, I still got 11 orders for my chocolate
ganache muffins. Nevertheless I fulfilled the orders, and send a small hand
written note thanking and requesting for a yelp review. By now I was making Custom
muffin boxes at home myself and it significantly increased the cost. After
3 days I saw first four reviews of my business on yelp. Customers were happy
with the quality and taste of muffins, but they loved the box and handwritten
note.
After these four (five star) reviews, I got an order for a
birthday party who wanted 200 muffins, I was about to cancel the order as I
wasn’t prepared for this kind of response. I talked to my brother about it and
he was the sensible one, he said he would help me with the baking, and I needed
to stop cancelling orders as it might earn a bad name. He also placed order for
50 custom muffin boxes with a packaging company, who were selling the
boxes on wholesale rate (a few cents per box). He showed them design of my
custom box and they said they could make similar boxes.
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