Find out why every medical institution should use the ORM Survey online platform

Everybody seems to be connected with everybody in this rapidly developing and rapidly changing internet age that we are currently living in. On the one hand, the fast development of the IT sector is an amazing and an incredibly positive thing, because everyone actually is one click away from the rest of the world. On the other hand, however, it seems to be increasingly difficult to keep track of every new thing that has become popular overnight. There are so many breakthroughs, gadgets and websites that we need to keep up with, that it can often become overwhelming.

As far as the health sector goes, these past few years there has been an increased interest in offering and receiving feedback over the internet. Things have obviously evolved way beyond the classic CAHPS surveys. Medical institutions are now increasingly present on various social networks, where patients find it more appropriate to give feedback and even have a closer relation to the medical staff. And when it comes to social networks, we all know just how many and diverse they are.

This is exactly why the people at ORM Survey have decided to come in the aid of medical institutions all over the country. ORM is basically an online platform that allows these institutions to take control of their patients’ feedback. This platform is about more than just healthcare surveys. It has countless useful features that are meant to make things a lot easier when it comes to patient feedback.

Having over 9 years of experience in the field, ORM Survey can help all medical institutions that are set on improving patient satisfaction. In other words, ORM Survey offers a better management of their online reputation. More than that, the automated internal surveying tool is not only fully customized, but it also allows same day location and patient surveying. And when it comes to monitoring other review sites they also have an amazing service that allows medical institutions to get a better understanding of who is reviewing them.

One other great thing about ORM Survey is the fact that, as far as social media goes, it facilitates a far better interaction between patients and medical institutions. It monitors several social networks, including Twitter and Facebook and it doesn’t exclusively focus on standard healthcare surveys. Another amazing feature this platform has is the fact that it allows one institution to have unlimited user accounts, so that all the medical and non - medical staff can have access to the reports and data it generates.