Clover POS system review: easy transactions (January 2020)

Posted by Ryan David
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Jan 28, 2020
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Since the arrival of the first digital point of sale, it seems that the transaction management market has never stopped growing. Small business owners have continued to grow, driving demand for solutions that enable them to sell in virtually.

In today's market, the Clover POS system is one of the complete solutions for the electronic management of points of sale. This high-performance offering customizable hardware and software machines to meet a variety of business needs, whether you're running a small business or simply setting up a store as an emerging brand.

Clover POS system review: easy transactions (January 2020)

Since the arrival of the first digital point of sale, it seems that the transaction management market has never stopped growing. Small business owners have continued to grow, driving demand for solutions that enable them to sell in virtually.

Trebol is one of the most adaptable points of sale systems in the market, with more than 300 options that you can use. Ideal for counter and fast service restaurants, retail businesses and full-service businesses, Clover iPad POS is a unique choice for today's merchants.

Here's what you need to know about the Clover POS system.

Clover POS prices: basics

Let's start simple.

Any Free POS solution must be affordable if you want to make the most of it.

The Clover TPV System is a bit complicated in terms of pricing, as you have to register through a credit card processor. While some of these processors will post the price of using Clover on your website, some will not, which means you may need to call a sales team to request a quote.

Also, Clover is a highly adjustable system. You can add hundreds of applications and integrate them into your system. Some of these applications are free, and some have an additional cost. If you are going to pay for premium additions, this will add even more expenses to your budget.

To help you understand the basics, here is a quick summary of prices.

 Clover POS Software Pricing

Two service plans are available for Clover POS software. You can switch between each option at any time.

The first is the Register Lite plan, which costs is $14 per month per device. Processing rates at this place are 2.7% plus 10 cents for your in-person transactions. If you enter sales, you will have to pay 3.5%, plus 10 cents for each purchase.

The second option is the primary Subscribe Plan, which costs is $29 per month, per device, and comes with a processing rate of 2.3%, plus 10 cents for in-person transactions. Again, the price is 3.5% plus ten cents for each transaction you enter.

Your monthly subscription prices for the software plus processing fees will depend on using the process for your payments. You will need to choose a payment processing company from the list available through Trébol, and note that top processors will generally not request a cancellation fee when you close your account.

From the Subscribe Plan, you can do everything possible with the Lite plan, as well as access:

Inventory management features

Cheques tip

Read customer reviews

Build your mailing list

Create customer loyalty programs.

Edit orders and send orders to screens in a kitchen

Connect a weight to your Clover POS

Manage tables in a restaurant.

Add item-level variations and costs to inventory

Exchange items

Track profitability at the item level

Clover POS Hardware Prices

The Clover POS system adopts a two-pronged approach to managing your transactions.

In addition to the software, you will also need hardware to manage and accept every payment. There are several Clover equipments available, including:

Clover Go TPV - $59: Clover's most portable hardware option, this solution is a Bluetooth smart device accessory that allows you to process payments with the chip, magnetic stripe and contactless. Clover Go POS requires to provide your additional technology in the form of a tablet, iPad or smartphone.

TPV Flex Clover - $499: Much more expensive than the Clover Go system, the Flex is a portable point of sale system that does not require additional technology. This solution can process all your payments, capture critical customer signatures, scan barcodes and more. He can prints receipts for you. For such a small and portable device, the Flex comes with a lot of power.

Clover Mini POS - $599: Clover's first choice that is designed for the business counter, Clover Mini POS comes with everything you need to manage payments and transactions with ease. You can process payments, print receipts, scan barcodes and more, all faster than you get from other Clover POS options.

Clover Station POS - $1,149: By far, Clover's most advanced and expensive hardware option, the station offers you all the capabilities of the Clover Mini, and something else. The station comes with the best speed and security of any Clover POS system. Also, you can access a second customer-oriented display using Clover Station, which also leads to better interactions with your consumers.

All Clover POS hardware is capable of accepting chip cards, contactless NFC payments, and magnetic stripe cards. You shouldn't have a lot of problems, even if you serve a wide variety of different customers.

There are also a handful of accessories you can buy directly from Clover to enhance your point-of-sale experience. For example:

Clover POS Scale: If you sell products by weight, you can buy a Clover scale to help you to calculate your prices.

Barcode Scanner: Capture 2D and 1D barcodes from phone screens, paper labels and more. This helps manage your inventory.

Kitimpresora Chen: Print standard and large receipts for your kitchen or retail company. Additional printer paper is also available from Clover

Clover POS Cash Drawer: Each Clover station will automatically come equipped with a matching cash drawer to keep your shots safe.

Clover POS Review: Inventory and Order Management

As any modern trader will know, only a large POS system can’t handle transactions of a variety of cards and devices. You will also need to be able to manage your orders and inventory. The good news is that Clover POS is great when it comes to tracking your company's performance.

Even the cheapest option “Register Lite” comes with essential inventory tools that you can use to track and sort items in your portfolio. Also, the updated “Register” application comes with a wide variety of advanced inventory features to support modifiers and variants as well. Clover POS will support up to 2,000 modifiers, 100 modifier groups, and 15,000 items in all 100 categories.

If you need even more options for inventory management, you can also access applications in the Clover POS market.

For people who run food and restaurant companies, there are also many order handling options. You can add items to orders via the registration application or Clover, and you can search through its interface with ease. When needed, employees can also create custom items based on customer orders.

Clover POS Review: Virtual Terminal

 Virtual Terminal is a quick and easy way to manage payments on the go, for example, if you are working in a local marketplace or hosting a pop-up store. The application is PCI compliant and secure, so you can also access peace of mind.

There are no additional monthly fees with the Clover POS virtual terminal; your transactions will be charged at the standard payment rate. Plus, you can accept credit and debit card payments from virtually anywhere.

If you need to send receipts for compliance purposes, you can do it by email or text message, and you will have the option to collect contact details so you can continue to interact with them in the future as well.

Clover POS Review: Employee Management

The Clover POS system makes it easy to manage your business wherever you are. You not only accept payments on your behalf but also help when it comes to managing your employees. There is the option to set user permissions, add employees to your system, and even track changes whenever you need them. Also, with access to the Clover App Market, you can unlock tools like Gusto for payroll services or Time clock to manage shifts and free time.

For those who work in restaurants and cafes, there are tip grouping applications that can help calculate commissions for individual employees. Administrators using the Clover app can log in to their employee management services at any time of the day to change roles, login permissions, and contact information. You can also run reports to verify that which of your employees generate the most sales.

Clover POS review: reports and analysis

Want to keep track of what happens to your sales?

No problem! The Clover POS system has covered it. Applications available with your Clover POS software include some decent reporting tools. For example, you can access a “By Payments” report on your Clover Station, which shows you a summary of all transactions made within a specific period. Reports are also available for cash reports, payments by card type, and payment statistics.

All reports available on the Clover POS can be classified by time and date and filtered for specific requirements as well. Once those reports are created, they can also be exported and printed for further analysis.

Just some of the things you can do with Clover POS System Reports include:

Track revenue with sales reports at a glance

Filter your POS reports to view your best-selling items and monthly trends.

Get access from anywhere, even from mobile control panel applications

Track sales in real-time with aggregated data across multiple locations

View end-of-day reports with gross sales and refunds

Track server tips and totals per employee

View the volume of your credit card transactions by card type

Clover POS Review: Customer Management

Any big trader knows that if they want to increase their profits in the long run, they cannot concentrate only on one-off sales. These days, the best results come from your regular customers: those are the people who adhere to your customer list and keep coming back for more. With the Clover POS system, you can transform any customer into a loyal consumer.

The Clover POS System software allows users to create custom lists and accept customer feedback using digital receipts. You can set up an immersive loyalty program, send vouchers and gift cards to your best customers, and run a variety of social media marketing campaigns.

One of the most impressive features available in Clover POS for customer management and loyalty is “Gift Cards”. Both physical and digital cards are available and can be marked to suit your business style as well. Customers can access and use gift cards on mobile devices, and can also track their use digitally. This means that there is no need for messy receipts.

Once you've set up your loyalty solution, you can store customer information and easily find the details about your most valuable customers. It is also possible to track the spending habits of individual people and send promotions in real-time through email and text campaigns.

Clover POS review: applications and integrations

No matter what you need from your point of sale system, there will surely be a handful of applications and tools on the Clover Station market that will help you to transform your sales strategy. With the Clover app market, you can choose the features or tools according to your business need to strengthen sales, from coupon processing and virtual notebooks to managing gift cards.

Clover's POS has also options for employee management and advanced reporting. Also, most of these applications are 100% free, although some are accompanied by a small usage fee, so it's worth making sure that you know exactly what you will have to pay from the first day.

You can see a complete list of Clover POS integrations here.

There is a range of “applications” available that come directly from Clover, such as:

Register to process payments

Promotions to get customers back for more

Comments to help you hear from fans directly

Happy hour to offer discounts based on slots

Rewards to support and promote customer loyalty

Clover dining to accommodate guests and manage waiters

Clover review: ease of use

Now that you know the basics of what you can expect from a tool like the Clover POS system, let's take a look at how easy it is to use a service like this.

Ideal for small and medium businesses, the Clover POS system comes with a very small learning curve. Business leaders and employees should not have much trouble picking up everything.

Most of the applications available in Clover are clearly labeled and self-explanatory, so it takes a few 5 minutes of training to get started. Also, one of the best things about using an all-in-one POS solution like Clover is that all hardware is designed to work together seamlessly.

Clover POS eliminates much of the guesswork when managing your business as a leader in your company. The intuitive and innovative design is easy enough for anyone to understand. Also, depending on the type of functionality there are many applications on the screen that you can access with just a touch of your finger.

Clover Review: Customer Service and Support

If you have the best POS system to work, it's fair to say you might need additional assistance to keep everything running smoothly month after month. That means checking your customer service options.

Clover POS is serviced by the company First Data. You can also get support from any commercial service provider. This is one of the reasons why it is so important to make sure you choose the right bank or supplier to support your business. Of course, technical support for the actual hardware and software you are using to manage each transaction will come directly from First Data.

While the Clover POS system offers a lot when it comes to features, customization, and functionality, it falls short in terms of customer service. In the past, the First Data brand had a lot of problems with things like account cancellations, withheld funds, and excessive fees. That means you're rolling the dice when you need hardware and software support.

Even if you can't get the business itself on social networks, there's always a chance that you can catch the attention of a community user who can answer your questions. 

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