Cloud Telephony is one of the latest Business Communication Solutions

Every Business faces many problems during their runtime and those can make a big barrier to business’s growth. Sometimes for internal teams and sometimes for customers due to improper communications. In this case, businesses can use Cloud Telephony Solutions, Cloud PBX, Click to Call, Contact Center Solutions, Audio-Video Conferencing. All Business Communication Solutions have their different quality. Here we will explain all one by one.

Cloud Telephony

Cloud Telephony is also known as UCaaS (Unified Communications as a Service) a phone system that can run through your internet connection. Cloud Telephony is well known as a VoIP-based Hosted PBX Solution. This service helps you move your business phone service to the cloud.

Cloud Telephony can streamline your business communications and grow your business. If you are opening new offices, hiring remote workers, or trying to expand your in-house teams, this service will make the expansion effortless and cost-effective.

Cloud Telephony will not just move your phone calls to the cloud but also connect them with your meetings, instant messaging, CRM and business across the board.

Cloud PBX Solutions

Cloud PBX is a virtual PBX system that is rooted on the internet, which automatically answers all calls and routes them to the right department or user extension.

Click to Call

Click to Call is also known well recognized as click-to-dial or click-to-talk that refers to a type of digital communication in which a person clicks a button in order to be connected with another one in real-time, without dialing the number. 

Contact Center Solution

Contact Center Solutions is software that allows companies to manage a high volume of incoming and outgoing customer communications across a range of channels. This software is also known as call center solutions that focuses on managing and handling incoming calls based on the number called and an associated database of handling instructions.

Audio-Video Conferencing

Audio and Video Conferencing is one of the most useful technologies that allow users in different locations to hold audio or face to face meeting without having to move to a single location together. This solution is particularly convenient for business users in different locations because it can save your expenses, time and remove business travels. Video Conferencing includes holding routine meetings, negotiating business deals, and interviewing job candidates.