Fix QuickBooks Error 6189 816 When Opening a Company File

Posted by Alastor Moody
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Mar 5, 2025
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Intuit QuickBooks is the best option for tracking accounting data and carrying out associated tasks. The software program offers both cloud-based and on-site accounting options. Due to the platform's ease of use, anyone can use it without any special skills or knowledge. 

The program is sometimes prone to errors and problems, even with the best security measures in place to protect financial data. Run-time errors may arise in the software, such as QuickBooks error 6189 816.

When using the multi-user hosting mode, this error message may show up when you try to open a company file (.QBW) or when you try to run QBDT. You might still struggle to pinpoint the problem's true cause. We'll assist you in fixing the error with practical solutions.

This article will show you how to fix QuickBooks error 6189  816 in detail. As a result, pay close attention to the article through to the end. 

Additionally, if you are not able to handle this problem, you can ask the accounting professionals to troubleshoot the error on your behalf. Contact +1(855)-738–0359 by phone, and our experts will gladly assist you.

Understanding Error Code 6189 816 in QuickBooks

Let's review the details of QuickBooks error 6189 816 before moving on to the fixes. When trying to open the company file, a run-time error appears along with the following message:



This error, which is frequently fixable with the right method, is a sign of problems with the multi-user network rather than the accounting data itself. In this situation, it is essential to follow the QuickBooks file storage guidelines. We will review the possible reasons for this error and how to fix them below.

A multi-user problem known as QuickBooks error 6189 816 stops a user from accessing the company file kept on the server computer.

 "An error occurred when QuickBooks attempted to access the company file (QuickBooks Error -6189, -816)"

 is the error message that appears when this error occurs. Fortunately, fixing the multi-user hosting configuration and associated parts will promptly fix this error, which does not result in data corruption. 

After understanding what QuickBooks Enterprise error  6189 816 is from the core, let's move further to know its root cause from where this issue emerges.

Contributing Factors to QuickBooks Errors 6189 816 in Desktop

Now that you are aware of the error let's proceed to the section where we will outline the different reasons why QuickBooks error 6189 816 occurs. Let's begin.

  • When you attempt to access a QB's company file that is being opened by another user on a different computer

  • A corrupt software download

  • There are junk files or temporary, invalid QB software on your system

  • QB parts that are broken or missing

  • Incorrect QuickBooks software installation

  • The Windows registry contains incorrect entries

  • You lack the necessary authorization to access the QB file

  • Threats from malware and viruses

  • The error is caused by limitations in operations brought on by anti-virus software

  • Contradictions in  QuickBooks organization document (.QBW) and Exchange log record (.TLG)

  • An outdated or pirated version of the Windows operating system

  • Problems with the hosting process for QuickBooks

  • System drivers are missing

  • Network data file damage

How to Fix QuickBooks Error 6189 816: Tried-and-True Solutions

We have provided tried-and-true fixes for QuickBooks error 6189 816. However, be sure to use these techniques individually and verify that the problem has been resolved after each solution.

Solution 1: Move Fast From the QuickBooks Tool Hub, fix my program 

Step 1: Install the QuickBooks Tool Hub After Downloading It

The QuickBooks Tool Hub helps you in resolving typical mistakes. QB must be closed to use the tool hub. We advise you to use Tool Hub on Windows 10, 64-bit, for optimal performance.

  • Shut down QuickBooks

  • Get the latest version of the QuickBooks Tool Hub. Then, save the file in a convenient location, such as your Windows desktop or Downloads folder 

Note: If you have already installed Tool Hub, you can determine which version you have. Click on the Home tab. The version will be at the bottom.

  • Launch the QuickBooksToolHub.exe file that you downloaded.

  • To install and accept the terms and conditions, adhere to the on-screen instructions.

  • Double-clicking the icon on your Windows Desktop will run the tool hub after the installation is finished

Note: Look for QuickBooks Tool Hub in Windows and choose the application if you cannot locate the icon.

Step 2: Launch the Quick Fix My Program from the Tool Hub

  • Go to the QuickBooks Tool Hub and choose Program Issues

  • Choose Quick Fix My Program

  • Launch QuickBooks Desktop, then navigate to your data file

Proceed to Solution 2 if QuickBooks error 6189 816 are still visible.

Solution 2: Restart Every Computer and Server You Own

Sometimes, a complete system reset is necessary. Take these actions in the correct order.

Crucial: If you utilize:

Enterprise Hosting for QuickBooks Contact us via chat so we can assist you in restarting the service rather than using a server computer.


To assist in restarting the service, get in touch with one of our affiliated Intuit Hosting providers or another online service that hosts your company's files.


  • Restart the computer that houses your company's files, known as the server.

  • Every workstation (the other networked computers that don't contain your company files) should be restarted.

  • Get QuickBooks Desktop installed on your server PC.

  • On every workstation, launch QuickBooks Desktop.

As soon as QuickBooks opens, you can proceed. If QuickBooks error 6189 816 is still displayed, move on to solution 3.

Solution 3: Launch the QuickBooks Database Server Manager on Your Server from the Tool Hub

Your QuickBooks company file or files are stored on your server computer. Your multi-user network will remain stable with the aid of QuickBooks Database Server Manager.

  • Choose Network Issues from the tool hub, and then Quickbase Database Server Manager. If QuickBooks isn't already installed on your server, you'll receive a prompt to do so.

  • If you see your company file or files, select Start Scan. If not, choose Start Scan after browsing to the location of your company file.

  • QuickBooks Database Server Manager will automatically fix your firewall permissions.

  • Click "Close."

  • Start QuickBooks Desktop on your workstations after opening it on your server computer.

Solution 4: Transfer Your Company Files to a Local Hard Drive

Transfer your company files (.QBW) to your local hard drive if you access them on a removable or internet drive.

Crucial best practices:

  • Keep your company file and other QuickBooks files on the hard drive of your server computer. Although they are convenient, online file hosting services like Dropbox, Google Drive, and Box.net can have problems.

  • Avoid storing data on external or detachable drives. QuickBooks and multi-user networks are not intended to be operated on external hard drives, USB flash drives, or Network Attached Storage [NAS] devices.

  • Don't encrypt the hard drive that houses your QuickBooks files. Doing so may block your multi-user network connection.

Explore more about:- QuickBooks Banking Errors? Fix Them Fast with This Expert Guide!

In Conclusion

If you still encounter the QuickBooks error 6189 816, don't worry; we'll be here to help you in every situation. We've done our best to summarize the different possible rectification methods in this article. 

For the greatest help in the shortest amount of time, you can rely on our QuickBooks technical experts. We make sure that your software runs as error-free and smoothly as possible because we recognize how valuable your time is.

If the problem continues or seems too big to handle, contact QB professionals. By calling +1(855)-738–0359, they will link you with an expert who can help you get your QuickBooks software back up and running.

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