QuickBooks Error 6000 77? Discover the Ultimate Fix That Works Instantly!

Posted by Alastor Moody
9
Feb 27, 2025
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Nowadays, QB software has given business owners an advantage over how they used to manage their accounting processes. Bookkeeping and accounting standards have drastically changed.

While working on the software, you may face the QuickBooks error 6000 77 when accessing your company file. The issue can arise when the company file you are trying to open is damaged.

This may happen when you don’t have enough permissions to access any QuickBooks file. It can delay your workflow and severely affect critical business operations.

This is the error message typically associated with this issue:

“We’re sorry, but QuickBooks can’t open your company file (Error -6000, -77).” 

It is one of the errors that typically occurs when a file is kept in the wrong folder. Yet technical problems, such as QuickBooks error 6000 77, can completely halt your activities. This error appears whenever you don't have enough permission to access any of the QB files.

In this blog, we'll look at what causes this error, offer fixes, and talk about how to avoid it in the future.  

If you don't want to deal with technical error codes like 6000 77, you can get help from a QuickBooks expert anytime. Dial +1(855)-738–0359 to connect with them now!

What are the Potential Reasons for Error Message 6000 77 in Quickbooks?

Before diving into the other segment, which solely discusses the methods through which this QuickBooks error 6000 77 could be troubled, let's first have an idea about what might be causing it. Take a look:

  • If one has insufficient authority over the Server system

  • If the company file is damaged or corrupted 

  • If QB is not updated to the latest version

  • If the company file you are trying to open is missing or damaged

  • If a mapped drive is referred to for opening the company file

  • The folder having the company file indicates Incorrect folder permission

  • QB running in multi-user mode while working through a problem

  • The Corrupted QBDBMgrn.exe and QBCFmonitorservice.exe files

  • If the company file is stored on external storage rather than in the local drive or a network

Now that you are pretty much aware of the reasons for this, let's see the procedure to overcome it.

Some Basic Techniques for Fixing QuickBooks Error 6000 77

To fix QuickBook error 6000 77 on your desktop, you need a set of detailed instructions that will simplify and ease your work. Therefore, we have to provide you with the detailed steps regarding an error, Follow them to do so:

Solution 1: Launch the File Doctor from the QuickBooks Tools Hub

It will help you to repair a damaged QB company file. To run the tool, follow this steps:

  • Start with downloading QuickBooks Tool Hub and save it to an appropriate location

  • Secondly, open the downloaded QuickBooksToolHub.exe file

  • Then, Follow the on-screen instructions to install the tool and agree to the terms and conditions

  • Then, double-click the QuickBooks Tool Hub icon to open it

  • Now, Click on the Company File Issues menu

  • In The Company File Issues option tab on the Quick Fix My Program

  • Lately, click on OK, and the moment the Repair process ends, open your QBDT

  • Within the tool, choose the Company File Issues, and the tool hub will run the QuickBooks File Doctor to repair the damaged file

Once you are done, try opening the company file to see if the QuickBook error 6000 77 has been resolved. If not, try the following troubleshooting solution.

Solution 2: Rename.ND &.TLG Files

The configuration files are known as [[ Company_File_name ]].qbw.tlg & [[Company_File_Name]].qbw.ND is the Network Data File and Transaction Log File, found in the folder containing the QB company file. On the other hand, the TLG File is in charge of maintaining records of every transaction that has been completed thus far for a specific company file. You might be unable to access the company file if these files are damaged. Use the procedures listed below to rename.ND and.TLG files:

  • Firstly, open the folder that contains your company file

  • Then, Default Location: C:\Users\Public\PublicDocuments\Intuit\QuickBooks\Company Files

  • Next, find the files with the same file name as your company file but with extensions.ND and .TLG

  • Then, Right-click the .nd/.tlg file and select the Rename option. Add the name .old after the file extension and click enter

After you finish this, check whether QuickBooks error 6000 77 has been dismissed or is still present in your software. If yes, proceed to the next step.

Solution 3: Utilize a UNC (Universal Naming Convention) Path Rather than a Mapped Drive

Right-click the QuickBooks desktop icon while depressing the Ctrl key on your keyboard. Then, choose Run as Administrator.  Press the Ctrl key until you have the No Company Open window

  • Then, from the File tab, choose Open or Restore Company, then Open a company file, and then Next

  • Afterward, in the left pane, choose the Network and move to the location of your company file

  • Now, choose the company file and select Open

However, you still have trouble accessing the company file in the QBDT, so proceed to the following troubleshooting steps.

Solution 4: Configure Firewall and Security Software

It is crucial to do because it shows your firewall is blocking QB from accessing required network files, preventing you from opening your company files.

  • First, Open the Windows Start menu

  • Secondly, Enter Windows Firewall into the search box and open Windows Firewall

  • Then, Select Advanced Settings

  • Afterward, Right-click Inbound Rules; later, you'll create Outbound Rules. Then select New Rule

  • Now, Select Port and then select Next

  • Later, Make sure TCP is selected

  • Whereas in the Specific local ports field, enter the specific ports needed for your QuickBooks year version:

    • QuickBooks Desktop 2020 and later: 8019, XXXXX

    • QuickBooks Desktop 2019: 8019, XXXXX

    • QuickBooks Desktop 2018: 8019, 56728, 55378-55382

Solution 5: Recreate the Damaged Folder

It is often done to rebuild the company file data, as the issue reflects corruption in the QB company files folder, which file permissions can cause.

  • Initial, create a new folder on your C: drive

  • Then, open the folder where the company file is saved

  • Now, Locate the .qbw file

  • After that, Right-click the .qbw file and select Copy

  • Then, open the new folder and Paste the file

  • Now, Set Windows access permissions to share company files.

  • Lastly, open QBDT and open the file from the new location

Now, you can easily open QuickBooks company files without facing any sort of trouble.

Explore more about:- Understanding How to Fix QuickBooks Error PS107 in 3 Ways

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