Sell More Rooms with Multi-property Hotel Management Software

The hospitality industry is picking up pace once more. Business is increasing as travelers make their way to new destinations. Now more than ever, hotel chains need to be prepared to handle the needs of modern travelers that are looking for an experience along with a comfortable stay. Seasoned travelers as well as business travelers prefer hotel chains over single unit properties as they know they will get a familiar experience at a hotel property that is part of a chain. Hotel chains can sell more rooms at their property by using a multi-property hotel management software.

The multi-property hotel management software brings several advantages when it comes to handling the day-to-day operations of several properties in a hotel chain. One of the biggest benefits is centralization of the data. When major decisions regarding the operations of the property can be taken from a centralized location such as a corporate office, there is less confusion through the command chain. Let’s take a quick look at how centralized data can help with effective management of the hotels.

• One dashboard to view performance of all properties
• Easy to manage room bookings of hotels in the chain
• Database of guest history accessible to all properties
• Reliable room inventory for all properties
• Combined and individual performance reports for all properties
• Easy to manage room rates on all channels

It is easy to see that having a central location for making all important decisions for the properties in a chain hotel is done best by using hotel management software. Modern hotel management software offers a range of advantages over static PMS. Some of the advantages of using a multi-property hotel management software are:

• Instantaneous data transfer
• Cloud-based high-end data security
• Easy to install on any modern hardware
• The software gets regular upgrades
• 24/7 support from software provider
• Automated functions prevent errors due to manual entry
• Highly customizable to suit the property’s needs

How A Hotel Management Software is Essential for Boosting Profits

Managing a single hotel property is difficult on the best of days, but when a team is responsible for managing multiple properties, they need highly advanced software on their side. By using a multi-property hotel management software, managers and their teams can implement policies that improve profits and add to guest satisfaction for all properties in the chain.

Let’s look at some of the ways property managers can use hotel management software for hotel chains to take their profits to the next level.

• Group Bookings – One of the biggest sources of revenue for chain hotels is group bookings. Guests that book in a group are also less likely to cancel their stay and they also book the rooms for longer duration. Whether it is families traveling together or business partners attending conferences, when hotels can offer discounts and promotions for group bookings, a hotel chain becomes a much more lucrative option for guests.

A hotel management software can be set up to offer discounts to guests that are booking a number of rooms for their stay. Hotels can also create profiles for corporate guests and travel agents so that they can easily book group accommodations as per their preference.

• Direct Bookings – Hotels need to understand the impact of direct bookings on their overall profits. When a customer directly calls or contacts the hotel staff for a booking, hotels can save on the commission charges paid to the OTA or the travel agents. A multi-property hotel management software can integrate with an internet booking engine to facilitate direct bookings through the hotel website.

The software can show the available rooms to the guests and update the inventory once the rooms are booked. The software also sends confirmation emails to the guests and intimates them as the day of their stay comes near. Once the guests have ended their stay, the software can also send them feedback emails to learn more about their stay at the property.

• Personalized Experience for Guests – In today’s times, guests not only want a comfortable stay, but they want an experience to remember. Whether it is a casual traveler on a holiday with family or a business professional on a sales tour, understanding the unique needs of the guests can help hotels in enhancing their stay. A multi-property hotel management software can maintain guest profiles along with their preferences and requirements from their stay at the hotel.

These guest profiles can be shared on a common database through the hotel chain so that guests can get a personalized treatment even when they visit a new location of the hotel chain. From providing conference rooms and high speed Wi-Fi to guests traveling for business purposes to taking care of the dietary preferences of the guests that are on a holiday, these small touches can go a long way in cementing the preference of the guest for a hotel.

Conclusion

Managing hotel properties comes with a range of challenges. Using robust and reliable software ensures that these challenges are easy to overcome. A multi-property management software makes handling multiple properties in different locations easier than ever. At mycloud Hospitality, you can find a complete software suite that is designed to handle the needs of multi-property hotel groups. The software is used by hotel chains all over the world and it is highly customizable so that hotels can modify the software to suit their exact needs.

If you are looking to simplify the management of your multi-property hotel chain and you need a software solution that just works, give mycloud Hospitality’s software suite a try. You can schedule a demonstration at the time of your choice by calling +1-415-390-5039. Once you are satisfied with the demonstration, you can have the PMS live in as less as four hours. The company provides 24/7 support so that your business doesn’t stop. Find out more by browsing through www.mycloudhospitality.com.