5 Solutions for Mozilla Thunderbird Problems on Windows 10

Posted by Lucy Price
8
Dec 20, 2016
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Speaking about desktop email clients, Mozilla Thunderbird is one of the most popular email programs for Windows 10 that let users centralize their emails on your system. Despite its popularity among users, Thunderbird has its share of problems on Windows 10. You may face problems because of an outdated version of the program and corrupted plug-ins; however, contacting at the Thunderbird email service number, you can seek instant solutions. Also, take a look at some common mailing issues and their solution.


Fix#1: Update Thunderbird

In most cases, problems with this email client could occur due to the out-of-date version of the program. To fix that problem, it’s best to use the updated version to avoid all possible incompatibility problems. You can find out the latest release by reaching out the Mozilla’s official site. However, if you encounter any problems whileupdating it, then you can get the quick Thunderbird tech support from experts.


Fix #2: Run Thunderbird from Safe Mode

Sometimes, Thunderbird freezes on your Windows 10 system when you try to perform multiple activities, and it can be caused due to the third-party program. To fix this problem, it’s always good to start it from Safe Mode. Here’s how to do:

1.     Click the ‘Start’ menu, and then the ‘Power’ button. Press and hold the Shift key and select the ‘Restart’ option from the menu.

2.     When your system reboots, you will see an advanced boot screen. Select the ‘Troubleshoot’ option, and then ‘Advanced Options,’ followed by the ‘Startup Settings.’ Click ‘Restart.’

3.     Once your system restarts again, you need to press the F5 key to select Safe Mode with Networking.

4.     When you entered in the Safe Mode, start the Thunderbird. If it’s usually running, the issue is mainly caused due to the third-party program which is installed on your system. If you find the problematic program on your computer, you should disable or uninstall it.


Fix #3: Disable Thunderbird Plug-ins

Thunderbird can’t run properly at times due to the third-party plug-ins that you have installed. The best way to check if any add-on is sourcing problems is to start your program in Safe Mode. Here’s how to do:

1.     Press and hold the Shift key and run the Thunderbird. When you see the Safe Mode screen, check ‘Disable all add-ons’ option and click ‘Continue.’

2.     Optional: You can enter in Safe Mode by openingthe programusually and clicking the ‘Menu’ icon in the top right and selecting the ‘Help’ option, followed by the ‘Restart with Add-ons Disabled.’

If you have fixed issues by entering the Safe Mode, then the problem may be caused by third-party extensions, and to repair the error,you should disable or uninstall problematic add-ons.


Fix #4:Disable Your Antivirus Program

As mentioned earlier, problems with Thunderbird could be sourced by your security program, most commonly Norton, Avast, and Avira. If you’re using any of the tools, it’s recommended to disable them to check if it solved the problem. If it doesn’t, you should uninstall your antivirus completely and move to a different one. Try to install the best antivirus program for Windows 10


Fix #5: Run Thunderbird in Compatibility Mode

If you’re not able to access your email client, it’s best that run it in the compatibility mode. Here’s how:

1.     Locate the Thunderbird’s email program shortcut and right-click on it. Select ‘Properties’ from the menu.

2.     Find the Compatibility tab and then check the box next to the ‘Run this program in compatibility mode for.’

3.     Choose one of the earlier Windows versions from the list, such as Windows 7/XP.

4.     Click ‘Apply,’ and then ‘OK’ to apply changes.

However, if the problems with Thunderbird still continue, call at the Thunderbird tech support number and seek the solution of professionals to fix the several issues.

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