Experience

• PATROL OFFICER

  Jul 2004 to Jul 2005

  Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.

• CUSTOMER CARE REPRESENTATIVE

  Aug 2008 to Nov 2010

  *Maintains call center database by entering information. *Keeps equipment operational by following established procedures; reporting malfunctions. *Answers inquiries by clarifying desired information; researching, locating, and providing info.

• CUSTOMER CARE REPRESENTATIVE

  Nov 2011 to Present

  *Answer calls professionally *Respond to customer inquiries *Research required information using available resources *Handle and resolve customer complaints *Provide customers with product and service information.

• Joined APSense.com

  Dec 2012