Viking River Cruises Cancellation Policy

Posted by Tripstrolly
6
Feb 25, 2025
39 Views
Image

How Do I Cancel My Viking River Cruise?

Since various events can cause delays on your part with Viking Cruise, you can cancel your booked cruise ticket by calling customer service at 1-808-900-8120(OTA) or through the Internet. However, calling the Helpdesk is recommended, as it will fast-track the cancellation. 

Online Cancellation Process.

You can cancel your cruise via the Viking website's My Booking section. 

  • To cancel the cruise online, 
  • Then go to the Viking website, 
  • Log in to your account,
  • Go to My Booking and follow along to cancel your cruise.

Helpdesk for Booking Cancellation.

The Viking Cruise Line help desk is the ideal source for booking information. The help desk strongly recommends resolving the cancellation doubts and others. The representative can assist you in canceling the trip. After furnishing travel details for the voyage, payment of any applicable fees and cancellation requests should be placed with you. In this way, you should be able to complete your work. 

How do you get a refund from Viking Cruises?

One of the most flexible and speedy ways to request a refund from Viking Cruises is through its online channel. Here is a step-by-step guide to issuing and processing a refund request.

  • First, open the official Cruise website. 
  • A link called My Booking will appear on the main page.
  • Click on it, fill out the required fields to sign in, and click the Continue option. 
  • See the menu with many options listed therein. Under the option, you will find Request for a Refund for the Cruise. 
  • A form will populate for you to fill out with accurate details and the documents attached. 
  • Upon acceptable fulfillment and meeting all requirements, they will email you.

Cancellation Policy of Viking Ocean Cruises

Viking Cruises cancellation policy varies depending on the type of cruise and the number of days reservations are made before departure. Current information may be consulted on the Viking website or brochures. 

Viking River Cruises cancellation policy 

  • Cancellation between 119 and 90 days will incur an amount equivalent to 20% of the full fare. 
  • Cancellation between 89 and 70 days will incur an amount equivalent to 35% of the total fare journey. 
  • Cancellation between 69 and 50 days will incur an amount equivalent to 50% of the fare journey. 
  • Cancellation of a booking between 49 and 30 days incurs a penalty of 75% of the total fare. 

Cancellation fees  

  • Viking determines cancellation charges based on the actual financial loss incurred. 
  • The nearer the date of cancellation is to departure, the higher the likely cancellation charge.

Conclusion

Canceling your Viking River Cruise can be done by phone call to customer service or via the online portal. It is also helpful to know the cancellation policies and fees regarding how close the cancellation was to the date of embarkation on your cruise. Being informed and proactive helps you quickly work through all the cancellation processes and even request a refund if necessary.

Comments
avatar
Please sign in to add comment.