Why Is My Hp Printer Offline? 1 805-791-2114

Posted by Jane Garcia
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Sep 6, 2022
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Isn’t it embarrassing that your device has stopped printing because of the Hp Printer Offline error?


If you have received this error message, there is nothing your printer can do. You need to troubleshoot the offline error in order to print something out of it.


So, make sure that your printer is not in offline mode. Move to Start> Settings > Bluetooth & Devices> Printer & scanner. If the printer is in the queue, select it. From the printers section, make sure the Printer Offline mode is not selected.


So, you don’t need to send any supplementary print requests until your printer is offline. On the other hand, if any of your printing commands are stuck in the print queue, cancel them until the issue is resolved.


Basic Reasons For Hp Printer Offline Error


There could be a number of different reasons why your HP Printer Says Offline. Here are some reasons why your printer is offline:


  • Outdated drivers are installed in the printer

  • There are chances that your printer is no more communicating with the computer.

  • Some kind of connectivity issue might be creating the issue

  • Wrong printer settings


We have discussed some of the main reasons above and now we are moving ahead to fix them.


How To Fix When Hp Printer Says It's Offline?


There are several methods that can be used to fix the offline issue within the Hp printer. So, take a deep breathe and repeat the steps below:


  1. Run Hp Printer & Scan Doctor


Here are the things you need to perform:


  • With the help of Hp Printer and Scan Doctor, you can easily find why HP Printer is Offline and fix the error as well.

  • You can easily download the app from the office Hp printer website.

  • First, download the HPPSdr.exe and click on the downloaded location and then run it.

  • Once prompted, select “Yes” to check the file source which will come directly from the HP tech support team.

  • Click the “Start” button.

  • Select your printer.

  • If your device is not listed, restart your printer and click on “Retry” in the Print and Scan Doctor application.

  • The app will easily find connection issues. Follow all the on-screen instructions and click on “Yes” if asked to turn ON printer updates.

  • If you want to make this printer the default one, go through the prompts and click “Yes”.

  • If the status of the printer is changed from “Offline” to “Online”, the printer will start working.

  • If still your Hp Printer Offline, move forward to the next troubleshooting solutions.


  1. Set Hp Printer As Default Printer


All the steps that we are going to mention below are for Windows 10. So, follow the steps to set your printer as default.


  • Open the Windows search box and type “Devices” into the search field.

  • Select the option of “Printers & scanners”.

  • Make sure the box of the “Let Windows manage my default printer” box is unchecked.

  • If found checked then tap on it once to make it unchecked.

  • From the list provided there, select your printer.

  • If your Hp printer is listed multiple times, choose the one that is showing online.

  • Click Manage

  • Now, click on Set as default

  • To check if your printer is set as default or not, try to print something out of it.


  1. Check All The Connections


There are a number of reasons responsible for why the Hp printer shows offline but is connected and losing a cable connection could be one of them.


  • Restart the printer.

  • Make sure the operating system is turned off.

  • Now, connect the power cord of the printer to the power source and turn the printer ON.

  • Turn OFF the router.

  • Wait for at least 10 seconds.

  • It may take a few minutes for the router to turn it ON.

  • Once the internet starts working again, turn ON the computer.

  • Connect your printer directly to your network, with the help of the HP wireless setup wizard or the HP Smart software.

  • Now, try to print something out of the printer and see if the offline issue gets resolved or not.


In Summary

At the end of this article, it can be said that a number of reasons are responsible for resolving the Hp Printer Offline error. In this guide, we have mentioned all the reasons to resolve the error. If you need some more help, get in touch with our team of experts today.


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