What Guests Really Want? 6 Amenities You Must Have At Your Hotel
Introduction:
Guests checked into a hotel to relax after
the day’s journey. They either stayed more than a night for local sightseeing
or to pass the night. It is not the same anymore. They even check in on
Facebook to share their “like”, and comments. Here are 6 amenities that you
“must have” at your hotel.
1. Free Parking
People traveling by road drive their
vehicle or rent one. Travelers in Tourist buses also stop for a night or more
to enjoy your hotel’s locality. On offering free parking space, you attract
several guests making better business.
2.
Wireless Internet Connection
Today, everyone needs to remain continuously
connected to the internet using Wi-Fi. Your business travelers have to access
their email for work. While other guests like to update their friends via
social media. Hotels offer a 2-tiered data model to all their checked in
guests. One is the free low bandwidth while another is the higher data plan at
a nominal cost.
3.
Free access to tea and coffee
People drink tea and coffee in the morning
along with their breakfast. However, during the day, afternoon, evening, and
night some people like a hot drink. Hotels advertise that they offer tea,
coffee, and hot chocolate for 24 hours through top quality machines. Other
hotels provide their guests with electric kettles and tea bags, and instant
coffee sachets.
4. Gym or Fitness Center
Right before checking in, guests enquire
if there is a gym or fitness center at the hotel. Modern health conscious
individuals do not like to miss out on their work out even during traveling.
5. Toiletries
Toiletries for Hotels from
exclusive brands are offered in luxury hotels to draw several interested
guests. They feel pampered and enjoy their everyday stay at the hotel. Good
branded products can be readily bought online. You can order in bulk to supply
for your hotel and opting Hotel supplies online could reduce the price as
hoteliers can avail some discounts.
6. Free Breakfast
Travelers like to wake up, get ready and
eat their breakfast. Hotels offering free breakfast are more popular than those
that do not. They save money and enjoy abundant food to begin their day. To be frank, these days almost every star
hotels offer complimentary Breakfast in order to attract the customer and to
gain a reputation.
Conclusion
As a hotel owner and manager, now you know
what amenities you require emphasizing in order to bait your guests. Always go
through all positive and negative comments left by your guests over the network
and hard copy.
You would discover they have shared their
experience of their stay at the hotel. On resolving negative suggestions and
highlighting points, your hotel business would remain on the top of the list. Happy
guests always give positive feedback's and comments on the Hotel’s website and
their own social media. These, attract more keen potential customers to the
hotel.
29 people like it
Comments