United Airlines Flight Cancelation Policy

Examine the policy right now. Cancellation and change fees are similar. If you cancel your flight within the flexible booking grace period, you will receive a full refund. If the grace time has passed, you may cancel your trip. The type of ticket that you bought.

The ticket is refundable and will be returned to you once your journey is completed. If you've purchased an non-refundable ticket and want to cancel your trip without receiving a reimbursement. The ticket's value will be reserved for your future trip. The money will be retained in the computer system and will not be able to be withdrawn. It can be used to cover the cost of a replacement flight. After cancelling the original flight, you must schedule a replacement flight within one calendar year. The money will be lost otherwise.

Note that Business Economy flights are cannot be cancelled after the 24-hour time limit.

United Airlines Refund Policy Overview

If your ticket was purchased through United in the last 24 hours and you finished your purchase one week or more before the original scheduled departure flight, you may be eligible for a waiver of change or cancellation costs under our 24-hour flexible booking policy.

Basic Economy tickets are non-changeable, although they are available for a full refund within 24 hours of purchase if purchased one week or more prior to the original scheduled departure flight.

If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund.

Depending on the country or region where your billing address is located, different policies will apply. Learn more about Argentina's, Colombia's, France's, and Taiwan's policies.

In early June 2020, we changed our return policies to be more flexible. Whether you were denied a refund due to a severe United schedule disruption between March 1, 2020 and June 6, 2020, and you no longer want to utilize your travel credit, please fill out the refund form, and we will examine your claim to see if you are now eligible for a refund.

Refunds are available for any fare that allows them. A United Airlines Cancellation Fee may apply depending on the terms of the paid fare. The majority of fares are nonrefundable, and no refunds are available voluntarily. However, for a fee, the value of your ticket may be put toward the cost of a new ticket. Except for tickets acquired on or before December 31, 2022, which are extended from the original date of issue to December 31, 2023, tickets are valid for 12 months from the day of issuance. By December 31, 2023, travel must commence. Departure must be completed within 12 months of the outbound travel date once it begins.

The amount of your return is determined by a number of factors. For example, based on the rules of the ticket purchased and segments flown, United Airlines Tickets that are partially travelled will be computed at a prorated value. Only if applicable, fees and levies collected in combination with the ticket will be returned.

Requests for credit card refunds will be processed within seven business days. All other refund requests will be processed within 20 business days.

Your refund will be refunded to the original payment method.

Do you want to know where your refund request stands? Open the "Check status" tab on the right side of the refunds page.