Top Tips to Secure your Asterisk PBX Solution

Posted by Jennifer Winget
4
Aug 1, 2019
783 Views
Private branch exchange (PBX) is an important communication asset, which helps to operate all the necessary processes to interact with other individuals. With the advancement in technologies, this solution is getting the latest upgrades in features as well as working. One of the advanced versions is turnkey Asterisk PBX, which offers integrated features with call handling tools.

These advanced communication assets are linked to IP-based technology, so it will be necessary to implement security measures. Your business data and other assets need to be secured from network interrupters, and that’s why upgrading the level of protection is significant.

Asterisk Solutions

Here are the top tips to protect your Asterisk PBX solution effectively:

  • Limiting Manual/Physical Access

Since there will be numerous datasets linked to your IP PBX system, so you should only allow associated or administration personal to access it. When there is the number of individuals involved in accessing these systems, there might be issues with its security.

Moreover, the connections should be out of reach from unknown individuals, as it may result in fluctuations in the connections. The access to the extensions will also get affected by their unusual activities.

  • Create Unique Usernames & Passwords

While establishing extensions through PBX solutions, you need to assign usernames to every employee or agent who will be using the system. Along with them, you will also need to set the passwords for each employee effectively.

Make sure that the password is unique for everyone and non-sequential so that one can’t access other’s login details. This will help to establish a secure network in the organization without any impact on other communication systems.

  • Install Firewalls

Sometimes, calling agents to need to access the system from their own devices, so they need remote access or VPN connections to utilize the PBX system. In that case, the security of the system is generally a serious question. In that case, you can tell agents to establish restricted remote access.

Establishing the connection under the firewalls will definitely help to secure the networks and don’t allow any unauthorized person to enter the system. This keeps the security of your systems maintained throughout the access.

  • Deleting/Disabling Unusable Channels

Another significant measure is to remove unnecessary extensions from the PBX and keep the system free from any additional string. Freeing up your communication system from needless connections will definitely help to provide some space for more processes.

In addition, removing unusable channels will help to prevent IP PBX from gaining high loads and lag in the performance. Therefore, it is necessary to remove these connections if they are not in use.

  • Audit Systems Consistently

In case, you need to be sure about your system’s security with maximum possibilities, you can do this by intruding the network through various spamming methods. Try to break the barrier of protection of your system, and if you are success then you will need to implement more measures.

In this case, you will also get to know how strong your PBX modules are and to what extent their security can’t be broken. Just keep auditing your system consistently and keep monitoring its integrity for better outcomes.

IP-based communication systems are comprised of various modules, which need to be protected with the best measures. There are several Asterisk solution providers that can offer you affordable solutions. If you know your business requirements well, then you will definitely get to utilize these systems with maximum benefits.
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