Top Questions To Ask Before Hiring A Moving Company in Richmond

Posted by Gloria Wharton
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May 18, 2021
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Whether you contact a moving company in Richmond or they contact you then you should be prepared for the questions you will be asking. Here are some important ones to get you started.

Q1. What is your company name, address, telephone number, and URL? What licenses do you have and what are your license numbers?

You want this information so that you can do your research and also search for other consumer's "ratings".

Q2. How do you estimate your prices?

Many different types of companies come with their prices moving from a distance, weight of furniture, the cubic feett you use in the truck, the degree of difficulty, and so on. Always ask so you can compare with other companies and keep in mind if the moving quotation is too good to be true, it most likely is.

Q3. Do you subcontract your moves or hire day labor?

First of all, you want to know who is coming to your home. Many companies outsource their work to smaller companies, which usually hire day laborers, who usually have little experience of actually moving furniture. You should know whether the company you hire is doing its job or not.

Q4. What are your hourly rates and do you have additional charges?

For smaller local moves you usually pay by the hour, so ask the company what they charge by the hour, have a minimum, and what other fees they end up charging. Many try to be smooth and give you a favorable hourly rate, but at the end of the move, travel costs, fuel costs, surcharges, packing fees, and various other fees end up making the initial hourly rate more expensive.

Q5. How do I contact you during the move?

I always recommend working with someone who has a physical office that you can visit in person and talk to because that person has a lot more to lose than a guy who operates from his apartment. Before the actual move, contact them a few times on the phone and get to know the process by asking them questions like: Who do I contact if there are problems during the move?

Q6. What insurance do you offer?

Ask your moving company to review their insurance options with you. There are two types of common insurance offered by mover companies. Release cover is up to 60 cents per pound. This cover is standard and included in the moving costs. The whole Value cover protects the value of the entire damaged item and is based on the customer's assessment of the goods that are being moved. You may not need additional insurance if your homeowner's policy already covers your items during the move.

Q7. Can you provide me with references?

Ask the company you are dealing with to provide you with references, but not any references, a reference from a customer they moved with this week. I found out that a peer is more than willing to help you and answers questions about the experience you have had. Don't let the company pick their references and hand them over to you.

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