The Utility Of Phone Counselling Services

Phone Counselling Services is a practice that has been around for many years and has greatly evolved over time. Its origin is probably somewhere in between when the first person counselled the another person over phone, or when a psychiatrist or psychologist had a telephonic conversation with one of his patients. Communication is the key to literally all forms of psychotherapy, and the advent of telephonic communication has proved to be of great help to therapists in the sense that they can help their patients using both individual and telephonic communication. 

Today the telephone is used in different ways to treat patients. For psychiatrists or psychotherapists who mainly offer traditional face-to-face counselling, the phone is often uses as an effective alternative when their client or they themselves are out of town. Often, patients who regularly attend counselling sessions may not be able to attend one or more sessions due to many reasons, including lack of time, transportation constraints, even due to bad health at times. Such circumstances can happen when a patient is undergoing long-term therapy treatment, and having a counselling session over phone is far better than missing a treatment and counselling session altogether and avoiding a gap in treatment. 

Some counsellors allow their patients to call them when they are experiencing severe problems, even if it means receiving calls outside their  normal appointment time. While the utility of such phone counselling should be judged on a case by case basis, some therapists encourage it while others are not in favor of rendering telephonic counselling. Still, many therapists would say that it depends on the individual case. In many cases, people in need of professional counselling do not have access to a qualified and suitable therapist in the area. People living in rural areas or an individual in need of a therapist who deals in a special kind of problem he's dealing with are some examples of such circumstances. In such cases, phone counselling services are the best option till the time when a patient is not able to contact a concerned therapist individually. Phone counselling is a very appropriate alternative for times when you're not able to meet a therapist face-to-face. 

Internet and phone counselling can be used in conjunction in such circumstances. Modern-day technology has allowed therapists to also study the facial expressions of their clients who are on call to have a better understanding of their behavioral patterns. Not all counsellors can afford to have their own customized website, so the idea of Interactive Voice Response System (IVR) is suited to such counsellors who seek to have their own dedicated hotline for which they can charge their customers on per hour or flat rate basis. 

Coming to conclusion, the way of doing business has evolved over time and why you should let go of any opportunity that allows you to earn profits. Counselling on phone is such paid service that benefits both the patient and therapist from different perspectives. It allows patient to receive timely guidance and solicited advice regarding his medical condition, and therapists can make some money in the process.