The Most Crucial Mobile Technology Trends For Small Business

Posted by Melissa Crooks
4
Mar 9, 2017
983 Views
When it comes to the mobile technology trends that are most likely to effect a small business, there are a wide range of considerations that must be made. Thanks to the repeated efforts of app developers India and top app development companies, the following trends are more crucial than ever before. Read on to learn more about how they will be used in 2017 and beyond.

Increased Emphasis on Internet of Things Security

As the Internet of Things slowly inches towards becoming a reality, mobile app developers must consider the importance on its security. Now that more and more devices will be interconnected, the need for e enhanced security grows. An insecure device that is connected with the Internet of Things is a major threat to a small business' livelihood and if an organization does not take the proper steps, they leave themselves susceptible to a hack.

Cloud Computing

Did you know that cloud adoption has increased significantly within the past five years? According to studies, the number of small businesses nationwide that have undergone SMB cloud adoption has risen from less than 20 percent of all firms to a whopping 70 percent. The public cloud offers a great deal of data storage and also provides data back up and archiving. With cloud computing, employees can access information from their mobile devices no matter where they are.

Artificial Intelligence and Its New Role Via The Chatbot

It can be difficult for a small business to successfully adopt artificial intelligence solutions on a grand scale but thanks to recent advancements that have been made, even a smaller business is able to compete with a much larger enterprise. The modern consumer demands a consistent level of customer services and chatbots are becoming far more commonplace as a result. If a customer needs to find a location, send a shipping notification, or locate a product, chatbots offer small businesses a new interface that they would be foolish not to take advantage of.

More Mobile Payment Apps

Now that just about every consumer has consistent access to a smartphone or tablet, the time has come for small businesses to take advantage by developing their own mobile payment apps. Samsung Pay, Android Pay and Apple Pay are all commonly used and users now have the advantage of being able to pay for goods and services from remote locations. As more all in one solutions are developed, retailers will continue to benefit from the services that they provide.

Decreased Usage of E-Mail

While many small businesses still rely heavily on the use of e-mail, there are a wide range of additional collaborative tools that are now becoming a part of the norm. With Slack, Google Hangouts and Skype for Business, the days of relying strictly on e-mail for all of your collaborative needs have come and gone. Microsoft Teams, which was unveiled in the fourth quarter of 2016, is also hot on their heels. Facebook Workplace is also expected to grow in popularity in 2017.

By utilizing all of the aforementioned trends, a small business has the ability to differentiate themselves from the crowd. While it can be difficult to compete with larger enterprises, forward thinking small businesses are able to narrow the gap and place themselves in a more advantageous position, ensuring success in 2017 and beyond.
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