Sitecore Managed Services - What Are They and Why Use Them?

Many organizations using Sitecore for their content management and digital experience platforms are now considering Sitecore managed services. But what exactly are these and why should you use them? Here's a straightforward look at Sitecore managed services.

 What Are Sitecore Managed Services? 

Sitecore managed services refer to Sitecore taking over responsibility for managing and monitoring your Sitecore implementation. Rather than your own IT team installing, configuring, updating, securing, optimizing, and troubleshooting your Sitecore platform, Sitecore handles all of that for you with their managed services offering.

 

Why Use Sitecore Managed Services?

There are a few big reasons organizations decide to leverage Sitecore managed services:

1. Eliminates Need for In-House Sitecore Expertise

Managed services means you no longer need dedicated Sitecore developers and administrators on staff. Sitecore becomes your Sitecore expert.

2. Frees Up Internal Resources

Without having to maintain Sitecore expertise and manage the platform, your programmers, IT staff, and content teams can focus on strategic initiatives rather than platform management.

3. Increased Reliability 

With Sitecore experts managing everything end-to-end, you benefit from their extensive experience operating Sitecore at scale, leading to higher reliability.

4. Improves Security Posture

Letting Sitecore handle security monitoring, patches, upgrades and configuration reduces risk substantially over attempting to secure things yourself.

5. Enables Innovation

The time savings from not having to manage Sitecore means you can now spend more effort testing innovative new features and planning for the future.

 

In summary, Sitecore managed services hands off responsibility for managing the Sitecore platform to seasoned experts at Sitecore. This brings considerable advantages around skills, resources, reliability, security and innovation. If your organization is seeking help operating your Sitecore implementation, managed services warrants a close look.