Philippine Airlines Cancellation Policy | Refund

Canceling a flight is more serious when the airline does not accept the cancellation. But if you book a flight with Philippine Airlines, you can cancel the flight whenever you want. The airline offers a flexible cancellation policy to the customers to avoid hassle while planning the journey. In this article, you can find the steps to cancel your booking with Philippine Airlines and get a brief overview of the cancellation procedures.

According to the airline cancellation policy, passengers are not allowed to cancel their reservation online.

In addition, the cancellation service is only available for tickets booked online or through the airline service center.

To cancel a reservation, the passenger needs to contact the airline's reservation center or send the airline an appropriate email.

Additionally, passengers will be charged cancellation fees and penalties based on fare type.

In addition, compensation for cancellation will be provided to the passenger in the original form of payment.

In addition, reimbursement is provided to passengers only for the unused portion of the ticket.

So, here are the full details of Philippine Airlines cancellation policy. In addition, if passengers still have questions, they can always contact the airline's booking center.

All airline ticket holders who are not traveling on a ticketed flight already purchased are entitled to a full refund. Philippine Airlines allows refunds using the policies or guidelines listed below.

To start the process, you must first visit the PAL website or you can call the PAL contact center or any PAL counter.

You can even share your email with a document/scanned copy of your request for refund of flight tickets.

In case of online booking, you should send an email to Onlinebooking_refunds@philippineairlines.com

What documents are required to initiate a refund?

You may be asked to provide your unused ticket number or travel details and valid identification to refund your expenses. If you are returning from an agent, you may be kindly asked for Original ID of representative, Original signed letter, Airline tickets.

If the payment was made by cash, you will receive a refund in cash.

If the passenger made the purchase by credit card, it will be refunded to the credit card used to pay for the flight ticket.

If the payment was made through a travel agency, you must confirm the agreement with the team.

You will be refunded via the same mode you purchased your flight ticket. When you get the schedule, check the bill.

So, all the points discussed above are about the return policy of Philippine Airlines, if you need any more help, you can call their helpline number for quick response or reply. Otherwise, you can visit the airport for help or assistance like baggage policy, check-in policy or anything else related to airlines.