Overview of Small Business VOIP Phone Systems
VoIP- Voice over Internet Protocol is an advanced technology-based telecommunication solution which utilizes broadband internet connection as its backbone to transfer communication signals around the globe. This technology has gained much popularity in the business industry nowadays with every other organization including small, medium and large business firms utilizing the VOIP enabled phone systems.
Although these phone systems provide excellent calling benefits to all types of businesses, but the small businesses have gained the most from these phone systems. This is because small business VoIP phone services are cost-effective, when compared to regular landline and mobile communications and allow business firms to save huge amounts in monthly telephone bills.
For small business firms, the VoIP based phone systems work as the best calling alternative in comparison to expensive PBX systems since all the functions of a PBX are available at reduced costs in these hosted systems. Besides from having a wide array of regular telephone system’s calling features such as caller ID, voicemail, and call forwarding options, there are also a variety of other advanced calling features available in these voice over IP phones.
Some of the advanced features that these small business VOIP phone systems provides to small business firms include:
- High security for calls using protocols such as Secure Real-time Transport Protocol
- Parallel data exchange such as message or data file exchanges, simultaneously with phone calls
- Free VoIP to VoIP phone calls
- Low costs voice conferencing
- Settings can be controlled and modified
- Extensions can be added and phone function updated
- Calls can be forwarded
- Messages can be forwarded to the mailbox and received as voice data
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