Main Role of Logistics Value Added Services for E-commerce Businesses?

Due to the high competition in the business industry, many e-commerce retailers and manufacturers are looking for the professional companies that will not only provide them with e-commerce order fulfillment but also with the value added services to enhance customer service experience and to add efficiency in business operations. As an e-commerce retailer, you should understand the importance of additional services that can offer you a customized solution to fine-tune the supply chain management and to promote your brand to the consumers for supporting your business. You can attain all these services by hiring a professional third-party logistics service provider and can enjoy numerous benefits.

Here is a list of some supplementary services that you can get from the logistics company:

Labeling and boxing of products:

You will get superior packing of the products in hard boxes before shipment to the customers and can get them marked with price tags, labels, and bar codes. The logistics service provider can also serve you with pasting the promotional tags on the products’ boxes to promote your brand. Superior packaging of products will make a good impression on the clients which will boost your recognition in the market that adds in the momentous business growth.

Kitting and assembly:

Kitting and assembly is an important part of value added services that a 3PL company can provide you to meet the order shipment deadlines in the projected time. The company will provide you with a quick kitting service that includes the collection of individual parts of a product to compile them together in a kit and then send it to the production department for product assembly. It is an important process that streamlines the order fulfillment process and reduces the risk of wrong and incomplete shipment because the team will collect individual parts to form the products for final packaging before the shipment.

Promotional material inserting:

Business promotion is an important and essential task that every business owner should take into account as it can significantly boost branding. So, as an e-commerce business owner if you want to promote your brand and schemes for different products and services to your customers then a logistics service provider can help you considerably. The service provider can insert the promotional materials such as banners, pamphlets, and broachers regarding your products and services in the shipment boxes. It will enable you to aware clients about attractive discount offers and other campaigns that you are running for the online buyers.

Customer service:

Customer is king and it is very true for the businesses that want to expand their network of online consumers. While running an online store you should also have to take care of customers along with providing them fast shipment service. However, due to a busy schedule, you may not get adequate time so professional logistics companies can do such task for you by offering flexibility to recognize and respond to the changing needs of clients, by delivering correct and undamaged orders, and by receiving customer feedback on your behalf to improve business operations.