How to take Website Visitors Feedback

If you have visitors to your website or your company's website, then you ought to take their feedback regarding the website, products and services. Feedback from website visitors will help you to decide if your website needs a new design or layout. You have changed your website design and what if the visitors don't like the new one?

Feedback! Yes! The visitors or the traffic on your website are the only audience who can give you the perfect feedback. But make sure, you don't end up asking lengthy questions or those traditional ones which can easily bore them. In fact, they might change their mind giving feedback about your website.

Check out some of the easy and creative ways of asking feedback from your website visitors which can help you a lot. In fact, these feedbacks can be a two-way communication between the customers or the visitors and the website owners Seo Expert Kolkata.

Clarity in Questions: Do not beat around the bush. Let your visitors know what exactly you're looking for. Chalk out your queries and plan out the points. It's really important that you know what you have in your mind and ask the questions in a simpler manner and not just waste their time.

Communication Channel: Keep your communication channels open. Keep your contact information page updated with correct phone numbers and working email addresses. Social media channels like Twitter, Facebook, LinkedIn, etc. gives you another avenue from where you can get more and more feedback.

Short and Quick Options: There are some apps who ask for feedback after the user has used it but with options. Small questions with 4 to 5 options is the best way to get the feedback where, the visitors don't get irked since it's short and quick.

Easy Email Surveys: Emailing your questions to the website visitors is also a great way of collecting feedback. Always remember, usage of language in the content is really important. Don't just keep on typing your queries diligently, and send them to all your thousand visitors' email ids. Always keep it short and engaging.

Virtual Giveaways: There are websites who ask their visitors to give their feedback or reviews and in return they get rewarded by on-going discounts on their products and services. Other than having the traffic of these visitors, it's the strong relationship that you can build in with them. It even helps in reference as well.

Being Funny and Creative: You can be serious with your work and at your workplace with your colleagues. And, you can, simultaneously, be funny and adorable with your website visitors. Confused? Well! By that statement, we meant you can give your feedback forms with a touch of smile or amusement with some funny content. Creativity has always attracted attention and a touch of humor can make your work really easy. Think about it!

Interactive Queries: There are few innovative systems where a visitor can give his or her feedback via mobile app of the website. With few quirky questions, in a written form or via video, visitors will for sure have fun filling up the feedback forms.

Questions with a Twist: Simple and prompt questions can be asked in a very creative manner where you don't make the visitor feel bored while answering the feedback queries. Where you can ask "What keeps you happy?" instead of the traditional question "What are your hobbies?" Change of content can actually change the whole view.

Be Open to Critics: This is one thing which few people can't take it. Criticism will always be a part of the feedback from the website visitor and you should be prepared to face them. Let visitors know that you guys are working on it. If you feel, that there has been something that has bothered the visitor, make sure you fix what needs to be fixed.

Right Timing: Never ask a visitor who has just visited your website about his or her feedback. You can ask them after a certain period of time or when they are a repeat visitor, if they like to see any changes in the website.

Suggestions: So since, you're thinking of changing your website template, and one of the website visitors' is a graphic designer or a web designer, Seo Freelancer kolkata and has a good sense of knowledge and expertise in that, don't hesitate to ask for their help. In fact, they might be more than happy to help you out and in turn, you can reward them for their suggestions.

Try out the above mentioned points in your business, which will, for sure, help you out in understanding these easy tricks of asking your website visitors' feedback in a creative manner.

Tracking visitors and taking their feedback is an integral part of Digital Marketing, Seo Services Kolkata.