How To Solve A Wrong Payment In Quickbooks?
In
QuickBooks, an accounting software, while you apply a customer payment wrongly
to an invoice or to the incorrect customer, it needs to be resolved. It seems
just like an easy fix but often it may be tricky. Here are some scenarios, you
can find out here-
Payment gone to wrong client but deposit not
completed yet
In the
customer centre, find out the client where payment was wrongly applied.
Make
double click on the payment.
On the,
“received from” drop down menu and choose the right customer. If you need any
kind of help, you can take from QuickBooks support team
immediately.
Payment entered to wrong patron and deposit
made
In the
customer centre, search the customer where payment was wrongly applied.
Make the
right click on wrong payment, and choose, “View Transaction History”.
Find out the date of the deposit.
Go to your bank register and find out the deposit you are seeking for.
Make the right click on the deposit and click on “Edit Deposit”.
Verify the wrong payment is the part of this deposit.
Choose edit/delete deposit.
In the customer centre, search the customer where payment was wrongly
applied.
Make double click on the payment.
On the received option from descend and choose the right customer.
Back on the home screen and click on the record deposits button.
Choose the items to be deposited to suit bank activity.
Deposit collected
together rightly to suit the bank statement
Find out the deposits that were not collected together in the bank
register but need to be in order to suit the bank statement activity.
Make right click on every deposit and choose delete deposit.
On home screen, click on the record deposits button and deposit the items
rightly. Still, if you have any confusions, you can call QuickBooks
online support team to get the immediate support or help anytime.
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