How Do I Speak to Someone at Optus?
Are you getting any technical issues when using your Optus account or its related services? Then you need to contact the customer support team that is possible through the multiple ways provided by Optus to its users. But most of the users don’t know how to get Optus customer service and speak to someone regarding the problems. If you are also one of them, you should go through the mentioned instructions.
Ways to Speak to Someone at Optus Customer Service
Through Live Chat:
Optus provide the option of live chat that one can use to speak to someone regarding any problem. You can go through the below steps to use the option of live chat at Optus:
l Go to the official Optus website through your browser.
l Click on the Help & Support section.
l Scroll down and then click on the Contact us tab.
l Login to your Optus account, and then a chat window will be opened.
l Now you can start chatting with a live representative and get the required assistance.
Through Phone:
By dialing the Optus customer service number, you can directly speak to a live representative regarding your problems and get quick solutions. You will have to follow the below IVR menu during the phone call:
l Dial Optus phone number and choose your language.
l Press 1, for your Optus account related information.
l Press 2, for the subscription or refund issues.
l Press 3, for any product related query.
l Press 7, and hold your call until a representative connects you.
Through Social Media:
You can also communicate with a representative through the social media platforms like Facebook and Twitter. The Optus customer service team is 24/7 available to assist with the problems while using the different Optus account.
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