Enterprise VOIP – The Backbone of Businesses Globally

Businesses and organisations will rely significantly on phone systems and communication solutions for efficient functioning and handsome revenues. These communication solutions are required for efficient external and internal communication and ensure that the team works together as a unit and delivers exceptional services to their clients. For ages and ages – traditional landline phones were the backbone, but now things have changed entirely, and enterprise VoIP is the current trend. Businesses are shifting towards VoIP to enjoy a much more advanced level of flexibility and celebrity than with boring and restricted desk phones.

What Is Enterprise Or Business Voip?

Enterprise VoIP is given another name of enterprise-grade VoIP, and it is an integral part of the unified communication solutions designed to meet the demands of large-scale organisations. Enterprise VoIP works on the science behind VoIP or voice-over-Internet protocol technology. It gives the ability to make and receive calls via any device that can be connected to the Internet, but only in the presence of solid bandwidth. Enterprise VoIP is highly supportive for larger organisations, as it allows high volume calls, multiple line telephony, SIP trunk calls, auto attendant, advanced call handling, and some other features are also present. The unlimited number of service providers has also made enterprise VoIP one of the most effective communication solutions.

What Is The Difference Between Enterprise Voip And Regular Landline Phones?

A user will never find any difference, as they get a very similar experience to regular landline calling. The main difference is in how this system works at the backend. Regular landline phones work through PSTN or public switched telephone networks, whereas VoIP works with the help of the Internet to transmit voice data and receive it back.

VoIP is also beneficial in powering contact centre solutions for advanced customer communication. It has several features like SMS text messaging, and so many more are listed below.

•          Advanced Call Management

•          Call Routing

•          Anonymous Call Rejection

•          Auto Attendant

•          Business Text Messaging

•          Call Analytics

•          Call Forwarding

•          Call Notify

•          Call Park

•          Call Presence

•          Call Pulling

•          Call Queues

•          Call Recording And Rating

•          Call Screening

•          Call Transfer

•          Conference Bridge

•          Custom Music On Hold

•          Custom Ringback

•          Dnd

•          Extension Dialing (Number Change)

•          Find Me/Follow Me

•          Free Local Phone Number

•          Hot Desking

•          Instant Messaging

•          Ivr

•          Mobile App

•          Number Porting (Keep Existing Phone Numbers)

•          Online Fax

•          Priority Alerts

•          Push To Talk

•          Sip Trunking

•          Softphone

•          Speed Dial

•          Three-Way Calling

•          Toll-Free Number

•          Upgrade Options

•          Voice Calls

•          Voicemail

•          Voicemail Forwarding

•          Voicemail Greetings

•          Voicemail To Email

•          Voicemail To Text

•          Voip Caller Id

•          Video Conferencing

•          Voip Switchboard

With all these features, VoIP becomes one of the most flexible, agile, scalable and aggressive communication solutions. According to communication solutions providers, they also bring up immense cost savings, and no long-term commitments are required. Another feature is that as an admin, you can manage your regular usage extensions and/or delete lines from any mobile or computer device.

How Does Enterprise Voip Solution Work?

The basic functioning is very simple and similar to any other VoIP solution. Signals are transmitted over the Internet connection, and the system converts analogue voice signals into digital data packets. These data packets travel over the broadband connection to the other end user and are decoded back into analogue voice signals and received by the user sitting on the other side.

The process is very swift and highly effective, and the speed of the Internet plays a significant role in this.

What Are The Features Of Enterprise Voip Phone Systems?

Call Management And Handling Become Very Easy

Enterprise VoIP phone systems have advanced call handling and management features to make call management and handling very easy for any business owner. There are call-taking features such as call routing, call forwarding, call answering, custom greetings, auto attendant features, call recording, caller ID, caller analysis, voice-to-email transcription and many more to make call handling and management very easy.

Web Conferencing

Another advantage of enterprise VoIP solutions is video conferencing and conference calling features. High-quality services offered by communication solution providers ensure that video conferencing or web conferencing becomes simple and easy, even with smart devices. The process is straightforward, and participants don't need any app on the device. The meeting can be launched via a browser and joined by a browser only with the help of a joining link.

Unified communication solutions become a spinal cord for large-scale organisations for several other reasons. For example - they allow you to keep your existing phone number, and you also get 24/7 customer support from your chosen communication solution provider. Enhanced safety features ensure optimum security to your entire network and server to prevent data theft, breaches, or unauthorised access.