Comprehensive Solution: Troubleshooting Thunderbird ImportExportTools NG Issues

Posted by Herry Potar
1
Oct 14, 2023
119 Views

Thunderbird, a popular email client, includes a number of features that improve its usefulness. ImportExportTools NG is a popular Thunderbird plugin that allows you to import and export files in a variety of formats. However, some users have reported problems with this plugin, such as Thunderbird ImportExportTools NG not working. You've come to the right spot if you're having this issue. This article will look at possible solutions to this problem.

ImportExportTools NG Not Working Solutions

Many users have reported problems with Thunderbird's import and export function, including the following:

  • The "Import MBOX files" option is greyed out.
  • ImportExportTools is no longer functional following an upgrade.
  • Files cannot be exported or imported into MBOX format.

If you encounter any of the difficulties listed above after installing ImportExportTools NG, try the following solutions:

1. Set up an Email Account

According to our study, customers who see the "Import MBOX files" option greyed out may not have set up an email account. If there is no configured email account in Thunderbird, ImportExportTools NG does not enable the user to launch the importer.

Follow these procedures to import/export files using ImportExportTools NG:

  • LStart Thunderbird and navigate to a folder, such as Inbox, Outbox, or a custom folder.
  • Right-click on the chosen folder and choose "ImportExportTools NG" followed by "Import MBOX file."
  • The "Import MBOX" window will appear, allowing you to import the MBOX files you want into your Thunderbird account.

2. Experiment with an Alternative Solution

Consider an alternative option if the preceding procedure does not work or if you are still experiencing problems with ImportExportTools NG. Thunderbird configuration files may be exported and backed up with Softaken Thunderbird Conversion Suite. It is compatible with both Mac and Windows operating systems and outperforms the free Thunderbird plugin in terms of speed. You may simply migrate your Thunderbird database to multiple file formats, email systems, and cloud servers by downloading the program.

Install the Thunderbird Plugin again.

Follow these procedures to reinstall the Thunderbird plugin:

ImportExportTools NG Extension Removal

  • Start the Thunderbird email client.
  • Navigate to "Tools," then "Add-ons and Themes."
  • Locate and choose the "ImportExportTools NG" addon.
  • To delete the extension, use the "Uninstall" option.
  • Confirm the deletion by clicking "Delete" once again.

ImportExportTools NG Extension Installation

  • Navigate to the toolbar's "Tools" menu and choose "Plugins and Themes."
  • Look in the search box for "ImportExportTools."
  • When you've found the add-on, choose it and click the "Add to Thunderbird" button.
  • After the installation is finished, restart Thunderbird and try to export/send emails using ImportExportTools NG.

Solution for "Thunderbird ImportExportTools NG Not Working"

If the manual approaches fail to address the problem, you can look into an automated solution. The Softaken Thunderbird Conversion Suite is an efficient way to export and backup Thunderbird configuration data. It outperforms and simplifies the free Thunderbird plugin. Install the program and begin migrating your Thunderbird database to other file formats, email systems, and cloud servers.

How to Use Softaken Thunderbird Conversion Suite:

  • On your PC, launch Thunderbird Importer.
  • To add the MBOX file to your device, click the "Add File" button.
  • To move to the next screen, use the "Next" button.
  • From the "Select Account" menu, select the Identities list to which you wish to transfer the MBOX files.
  • If you want to import files into an IMAP-configured account, choose a local folder (or the program will urge you to do so when the file conversion is complete). It's worth noting that once the files have been modified, you can simply drag and drop them into your account's designated MBOX folder.
  • Click "Import" to begin importing the MBOX file into Thunderbird.

Conclusion

Thunderbird's ImportExportTools is a useful tool for exporting and importing different files. However, users may find difficulties with the plugin, such as Thunderbird ImportExportTools NG not working. This blog has investigated these issues and presented tried-and-true solutions. If you're still having trouble, try the alternate tool listed here as a viable answer.

Read this Blog: "Steps to Migrating PocoMail MBOX Emails to Outlook PST"

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